Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Wetere

Horningsea Park ,Nsw

Summary

Proven to enhance customer satisfaction and streamline operations, I bring a dynamic blend of outstanding customer service and beverage preparation skills honed at Goulburn Workers Club. Adept at multitasking and maintaining cleanliness, my reliability and team player attitude have consistently contributed to achieving and exceeding workplace goals. Friendly Bartender with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Strong eye detail and Cleanliness

Overview

10
10
years of professional experience

Work History

Bartender / Gaming Assistant

Goulburn Workers Club
01.2013 - 12.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Greeted guests in with friendliness and professionalism.

Also worked on the gaming floor Assisting people with gaming machines payouts also on the floor busy nights cleaning glasses bottles and taking notice of intoxication

Cleaner

Goulburn Workers Club
01.2013 - 12.2015

All the same duties as when I was there before

Cleaner

Go-lo
09.2012 - 11.2012
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Cleaner

Disability Support Agency
05.2010 - 07.2010

All aspects of cleaning businesses/ offices/ rooms

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.

Cleaner

Goulburn Workers Club
08.2008 - 05.2010
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Operated buffers and burnishers to clean and polish floors.

Cleaner/room Attendant

Heritage Motel
11.2007 - 06.2008
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Sandwich Artist

Subway Goulburn
04.2007 - 05.2007
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Cleaner

Royal Oak Hotel Cessnock
01.2006 - 10.2006
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Operated buffers and burnishers to clean and polish floors.

Cleaner

Formula One Motel East Gosford
05.2006 - 06.2006
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.

Cleaned rooms

Laundry Work

Education

Cessnock High School
Cessnock, NSW
2006

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Outgoing Personality
  • Cleanliness and hygiene
  • Alcohol awareness
  • Food Service
  • Beverage Preparation
  • Food Running
  • Bar Equipment Familiarity
  • Fast Learner
  • Honest and Dependable
  • Teamwork and Professionalism

Timeline

Bartender / Gaming Assistant

Goulburn Workers Club
01.2013 - 12.2015

Cleaner

Goulburn Workers Club
01.2013 - 12.2015

Cleaner

Go-lo
09.2012 - 11.2012

Cleaner

Disability Support Agency
05.2010 - 07.2010

Cleaner

Goulburn Workers Club
08.2008 - 05.2010

Cleaner/room Attendant

Heritage Motel
11.2007 - 06.2008

Sandwich Artist

Subway Goulburn
04.2007 - 05.2007

Cleaner

Formula One Motel East Gosford
05.2006 - 06.2006

Cleaner

Royal Oak Hotel Cessnock
01.2006 - 10.2006

Cessnock High School
Jessica Wetere