Jessica White
Port Macquarie
Summary
Experienced healthcare administrator with a strong background in hospital and clinic operations. Skilled in patient records management, appointment scheduling, workflow coordination, and supporting multidisciplinary teams. Highly organised, detail-oriented, and committed to delivering efficient, confidential, and patient-focused administrative support.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Port Macquarie Base Hospital
Port Macquarie
11.2025 - Current
- Accurate dispensing, verification, and preparation of medications
- Strong knowledge of pharmacology, drug interactions, and dosing protocols
- Ward medication management and discharge medication coordination
- Prescription processing, patient record management, and PBS/Medicare claims
- Clinical and administrative support for multidisciplinary healthcare teams with strict confidentiality
- Scheduling, appointment coordination, and workflow organisation
- Hospital inventory management, ordering, and stock control
- Proficient with hospital pharmacy software, electronic medical records, and Microsoft Office
- Excellent organisation, prioritisation, and adherence to patient safety standards
Receptionist
Port Macquarie Eye centre
Port Macquarie
08.2021 - 04.2024
- Managed patient scheduling, appointments, and follow-ups efficiently
- Greeted patients and coordinated patient flow in a professional, caring manner
- Maintained accurate patient records, including medical history and treatment notes
- Assisted with billing, Medicare/PBS claims, and health fund processing
- Liaised between patients, optometrists, and ophthalmologists for smooth communication
- Handled phone and email enquiries, providing accurate information and guidance
- Ensured compliance with privacy regulations and clinical documentation standards
- Coordinated clinical resources, equipment, and supply management
- Supported ophthalmologist during examinations and minor procedures as required
Pharmacy Technician
Your discount chemist
Port Macquarie
03.2015 - 08.2021
- Accurate prescription dispensing and medication preparation
- Strong knowledge of medications, dosages, and drug interactions
- Patient-focused service with confidentiality and empathy
- Prescription processing, patient records, and PBS/Medicare claims
- Inventory management and stock control
- Proficient with pharmacy software and Microsoft Office
- Excellent organisation, multitasking, and teamwork
Education
Cert 3 - Community Pharmacy
TAFE
Skills
- Patient record management
- Customer relationship management
- Workflow organization
- Effective communication
- Problem solving
- Time management
- Professional demeanor
Timeline
Pharmacy Technician
Port Macquarie Base Hospital
11.2025 - Current
Receptionist
Port Macquarie Eye centre
08.2021 - 04.2024
Pharmacy Technician
Your discount chemist
03.2015 - 08.2021
Cert 3 - Community Pharmacy
TAFE