Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Wright

Springwood

Summary

Dynamic and results-driven professional with extensive experience in customer service. Proven ability to enhance customer experiences while efficiently handling cash transactions. Skilled in team collaboration and training new staff, ensuring operational excellence and adherence to food safety protocols. Committed to delivering exceptional service in fast-paced environments.

Overview

4
4
years of professional experience
2027
2027
years of post-secondary education

Work History

Crew Member

Hoyts Penrith
Penrith
10.2025 - Current
  • Provided excellent customer service in fast-paced cinema environment.
  • Operated point-of-sale system for ticket and concession sales.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Followed safety protocols for food handling and equipment use.
  • Engaged with customers to enhance their movie-going experience.

Cashier

IGA
Springwood
02.2024 - 11.2024
  • Processed customer transactions efficiently at IGA checkout stations.
  • Handled cash, credit, and gift card payments accurately.
  • Maintained clean and organized checkout areas for customer convenience.
  • Assisted customers with product inquiries and store navigation.
  • Managed inventory levels by restocking shelves during shifts.
  • Followed company policies for cash handling and security protocols.

Cashier

Baker’s delight
Springwood
02.2023 - 02.2024
  • Maintained cleanliness and organization of the baking area and equipment.
  • Handled cash, credit, and gift card payments accurately.
  • Maintained clean and organized checkout areas for customer convenience.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Restaurant Waiter

Springwood Chinese gardens
Springwood
02.2022 - 01.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and dietary preferences.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Handled customer inquiries and resolved issues efficiently and professionally.
  • Trained new staff on service protocols and restaurant procedures.

Education

Springwood High School
Springwood , NSW
03-2026

Cert 3 In Baking - Baking

Kingswood Tafe
Kingswood, NSW
01.2026 - 03.2026

Skills

  • Customer service
  • Food safety
  • Team collaboration
  • Cash handling
  • Training new staff members
  • Store opening and closing
  • Customer service

Timeline

Cert 3 In Baking - Baking

Kingswood Tafe
01.2026 - 03.2026

Crew Member

Hoyts Penrith
10.2025 - Current

Cashier

IGA
02.2024 - 11.2024

Cashier

Baker’s delight
02.2023 - 02.2024

Restaurant Waiter

Springwood Chinese gardens
02.2022 - 01.2023

Springwood High School
Jessica Wright