Jessica Wyatt
Elanora,Queensland
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Sales
Priceline Pharmacy
06.2015 - 06.2022
- Exceeding daily sales goals throughout Pharmacy
- Inventory tracking
- Researched and observed emerging markets and market shifts to take advantage of potential leads and new markets.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planning promotional events
- Experience in point of sale and inventory system
- Creating long term relationships with pharmacy representatives
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Reviewed business operations and obligations to help organization function at acceptable level.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Digital Marketing Assistant
Crowd Mobile
01.2018 - 09.2018
- Ran social influencer campaigns remotely
- Research and create influencer data sheets using Google Sheets
- Managed digital projects end-to-end, from initial conceptualizing through final implementation and live monitoring.
- Copywrite influencer campaigns using Asana
- Maintain communication with work team based in Netherlands
- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Created and presented pitch materials, proposals and presentations.
- Worked effectively under constant pressure of simultaneous project milestones and deliverable deadlines.
- Measured campaign results and determined ROI.
- Managed digital projects from initial concept through final implementation and live monitoring.
Social Media
Self Employed
06.2013 - Current
- 32k Youtube subscribers
- 10 Million channel views
- 9k Twitch followers
- Experience in up to date video editing software such as Final Cut Pro and DaVinci Resolve
- Collaborated with multiple successful brands such as GHD, Rimmel, Loreal, Cosmopolitan Magazine, Maybelline and Hello Fresh
- Manage 5 social media platforms including Instagram, Twitter, Twitch, Youtube and TikTok
- Utilise social media analytics to track engagement
- Set clearly defined goals to drive customer retention, brand awareness and social media traffic.
- Strategised and developed video content for client's website and social media publications.
Education
High School Diploma -
Lowood State High School
LowoodDiploma - Beauty And Business
QC Makeup Academy
OnlineSkills
- Strong Communication and Interpersonal Skills
- Excellent Written and Verbal Communication
- Multi-job Time Management
- Engaging with Diverse Customers
- Documentation and Reporting
- Sales Records Management
- Team Collaboration
- Competitor Analysis
Timeline
Digital Marketing Assistant
Crowd Mobile
01.2018 - 09.2018
Sales
Priceline Pharmacy
06.2015 - 06.2022
Social Media
Self Employed
06.2013 - Current
High School Diploma -
Lowood State High School
Diploma - Beauty And Business
QC Makeup Academy
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