Jessica Wyllie
Turners Beach,TAS
Summary
Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level support worker position. Ready for a career change and eager to learn new skills in and outside the workforce.
Overview
19
19
years of professional experience
Work History
Owner/Operator
Don Village General Store And LPO (Australia Post)
03.2005 - Current
- Managed day-to-day business operations.
- Speak professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Successfully manage busy terminals and provide excellent customer service.
- Track inventory levels using computerised systems for ordering purposes
- Develop strong working relationships with co-workers and customers.
- Inventory control and stock and ordering.
- Operate and balance terminals and epos systems at close of business.
- Develop menus, pricing, and special food offerings to increase revenue and customer satisfaction.
- Train and supervise new employees
Education
Certificate III - Child Care
TAFE Tasmania
Burnie, TASYear 11
St Brendan Shaw College
Devonport, TAS2011
Skills
- Accountability
- Multi tasking
- Cash handling
- Team work
- Customer service
- Active listener
- Empathy
- Confidentiality
- Flexible
- Problem solving
Additional Information
As I've been in the same job for 18+ years, being a business partnership with myself and my mother, I only have the one employment reference available. In addition to this I have added a separate character reference for you to contact if you wish to.
References
- Mary Wyllie - Don Village General Store and LPO
- owner/operator
- 0429979037
- donpostoffice@yahoo.com.au
- Joanne Earl -Independent Mental Health Support
- Mental health support worker
- 0474810395
- jkearl19@outlook.com
Timeline
Owner/Operator
Don Village General Store And LPO (Australia Post)
03.2005 - Current
Certificate III - Child Care
TAFE Tasmania
Year 11
St Brendan Shaw College
Similar Profiles
Bhumika SevakBhumika Sevak
Customer Service at Australia Post - Ellenbrook LPOCustomer Service at Australia Post - Ellenbrook LPO
AMIT THAKURAMIT THAKUR
Retail Assistant at Australia Post, LPORetail Assistant at Australia Post, LPO
Vimal PrasadVimal Prasad
Customer Service Associate at Australia Post LPOCustomer Service Associate at Australia Post LPO