Jessica Yoell
Townsville
Summary
Dynamic retail professional with experience at Baby Bunting, excelling in efficient transaction processing and customer assistance. Proven ability to build strong customer relationships, leading to repeat business. Skilled in POS systems and effective telephone interaction, ensuring a welcoming shopping environment and high customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Baby Bunting
03.2024 - Current
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Performed cash and card transactions to complete customer purchases.
Volunteer
The Macure Townsville
01.2024 - 05.2024
- Greeted customers upon their arrival and escorted them to their table
- Kept food service and preparation areas clean and tidy
- Delivered food orders promptly to tables
- Managed orders and payments
Fast Food Worker
Fulham Road Fish Bar
03.2023 - 03.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Cash handling and processing payments
Education
Northern Beaches State High School
Townsville, QLD01-2011
Skills
- Efficient transaction processing
- Proficient in POS system usage
- Money handling
- Effective telephone interaction
- Customer assistance
- Collaborative teamwork
- Efficient returns processing
Certification
Food Safety Certificate
RSA
RSG
Paid Blue Card
Open License
Cert 3 in Hospitality
Timeline
Retail Sales Assistant
Baby Bunting
03.2024 - Current
Volunteer
The Macure Townsville
01.2024 - 05.2024
Fast Food Worker
Fulham Road Fish Bar
03.2023 - 03.2024
Northern Beaches State High School
Similar Profiles
Kylie JohnsonKylie Johnson
Store Manager at Baby BuntingStore Manager at Baby Bunting
Mary TaylorMary Taylor
Store Manager at Baby BuntingStore Manager at Baby Bunting
Nagina SidiqiNagina Sidiqi
Sales Assistant at Baby BuntingSales Assistant at Baby Bunting
Emily NugentEmily Nugent
Administrative Officer at Campbell Webb Cabinetry Pty LtdAdministrative Officer at Campbell Webb Cabinetry Pty Ltd
HAYDEN BIMROSEHAYDEN BIMROSE
Forklift Operator at World Welding and Transport ServicesForklift Operator at World Welding and Transport Services