Summary
Overview
Work History
Education
Skills
Timeline
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Shuo Zhao

Gold Coast,QLD

Summary

I am an organized and motivated employee with 4 years of food customer service experience. Strong communication and analytical skills. Detail-oriented team player.

Overview

4
4
years of professional experience

Work History

Food Service Worker

Princess Alexandra Hospital
06.2023 - Current
  • Doing plating line and stripping line in the kitchen of the hospital.
  • Meal service: delivering meal and preparing tea and coffee to patient.
  • High work efficiency and high quality, quickly adapt to the hospital environment, and help each other with colleagues.
  • Respect hospital leaders, colleagues and patients, and treat everyone with empathy.

Waitress

Hot Star Large Fried Chicken
09.2022 - 05.2023
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Greeted guests with friendliness and professionalism.

Boba Barista

Gong Cha
12.2021 - 06.2023
  • Maintained energy and enthusiasm in fast -paced environment.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Volunteer

Southern Cross Care Duhig Village
02.2020 - 07.2020
  • Communicate with the elderly in nursing homes and bring them happiness and companionship.
  • Help arrange activities

Education

Bachelor of Nursing - Nursing

Griffith University
Gold Coast, QLD
12.2026

Skills

  • Food safety knowledge
  • Efficient Food Preparation
  • Food Pairing Knowledge
  • Food and Safety Standards
  • Covid-19 Safety Protocols
  • Quick Learner
  • Strong Communication Skills
  • Working Quickly
  • Customer Service
  • Problem-Solving
  • Patient Care
  • languages: English, Chinese & Cantonese

Timeline

Food Service Worker

Princess Alexandra Hospital
06.2023 - Current

Waitress

Hot Star Large Fried Chicken
09.2022 - 05.2023

Boba Barista

Gong Cha
12.2021 - 06.2023

Volunteer

Southern Cross Care Duhig Village
02.2020 - 07.2020

Bachelor of Nursing - Nursing

Griffith University

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Shuo Zhao