JESSICA ALEJANDRA ZUNIGA VARGAS
Rokeby
Summary
I am a Qualified Education Agent Counsellor (QEAC #O894) and an ICEF Certified Consultant (CCG #1652) for the international education industry. With over 7 years of relevant experience, I have advised hundreds of Latin American students in pursuing their dream of studying in countries such as Australia, Canada, and Malta.
As a goal-oriented founder and director, I bring more than 5 years of experience leading a successful education agency — securing funding, developing strategic partnerships, and building a recognizable and trusted brand. I am skilled at transforming ideas into actionable plans, with a strong background in budgeting and financial strategy. Known for my ethical leadership, I offer innovative problem-solving abilities and strong communication skills that foster trust and deliver results.
Overview
10
10
years of professional experience
Work History
CEO
DREAM WAY TRAVEL AND EDUCATION AGENCY
HOBART, TAS
11.2021 - Current
- Partnered with risk management and technical teams to test merger and liquidation processes, promoting streamlined workflows for clients and company.
- Cultivated successful business culture focused on performance optimization and goal attainment.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Controlled business direction changes and provided support during restructurings.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Tracked, analyzed and reported on marketing program results.
- Managed creation of marketing materials, collateral and sales support tools.
- Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
CEO
Dream Way Education
SYDNEY, NSW
10.2019 - 10.2021
- Attended seminars, workshops and conventions to remain current on educational research and statistics impacting educational standards.
- Planned and facilitated relevant, needs-based professional learning tools, resources and educational materials to enhance teaching skills.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
Student Counselor
Cross Australia
Sydney, NSW
02.2017 - 09.2019
- Worked closely with students to explore potential avenues of study and create individual goals for deepening knowledge in areas of interest.
- Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
- Helped teachers and administrators optimize curriculum offerings and successfully prepare students for higher education, vocational school or direct employment.
- Improved students' access to career planning information, work experience and employers by setting up special events.
- Directed, coordinated and evaluated activities of support staff within academic institutions, departments and alumni organizations.
- Improved individual departments by working closely with faculty to reorganize class loads, promote resource utilization and modernize equipment.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed key customer relationships to increase sales.
ISO Coordinator
COMERCIO ELECTRONICO EN INTERNET S.A CENET
Bogota, Bogota DC
02.2016 - 11.2016
- Mitigated risks by leading and auditing international subsidiaries and operational processes.
- Undertake business partner security risk assessments per Supplier Risk
- Assist in developing the security awareness plan and calendar; build and run selected awareness & training sessions for core team
- Assist and contribute to cyber security strategies to continuously monitor and improve threat & risk profile 2
- Occupational
- Spoke with health community workers and members of public about importance of health, prevention and treatment.
HSE Coordinator
REPUESTOS AUTOMOTORES TRUJILLO
NEIVA , HUILA
09.2015 - 01.2016
- Establish and promote maintenance of safe and healthy working conditions in a business through formulating general safety, fire prevention and health policies and measures
- Established best practices in workplace safety and environmental quality programs with corrective action plans.
- Utilized statistical analysis to improve awareness, change behavior and drive continuous program improvement.
- Coached employees and contractors to engage.
- Devise and coordinate safety programs that will increase proficiency in safe practices and promote safety consciousness
- Assist line management personnel in meeting their obligations under the relevant Occupational Health & Safety legislation, such as ongoing safety education, hazard identification and elimination
- Coordinate ongoing training for safety and environmental awareness at all levels of the workforce and regularly verify that tasks are correctly executed
- Coordinate training for Emergency Response Teams set up in workplace.
Education
Canada Course For Education Agents - International Education
PIER
09.2021
Some College (No Degree) - English
ELSIS ENGLISH LANGUAGE SCHOOL
Business Administration Certificate IV, Diploma & Advance Diploma - BUSINESS
Sydney School of Business & Technology
12.2019
Australia Qualified Education Agent Counsellor - International Education
PIER
09.2019
Industrial Engineering - Engineering
CORHUILA UNIVERSITY
09.2015
Skills
- Market Strategies
- Financial Administration
- Program Leadership
- Microsoft Office
- Excellent communication skills
- Problem-solving
- Customer relationship building
- Controls Systems Enhancement
- Public Relations Understanding
- Market Access and Expansion
- Operational Analysis
- Integrity and Transparency
- Budget Planning
- Relationship and Team Building
- Executive Leadership
- Financial Management
- Organizational Development
- Sales Tracking
- Persuasive Negotiations
- Sales Statistics Analysis
- Verbal and Written Communication
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
CEO
DREAM WAY TRAVEL AND EDUCATION AGENCY
11.2021 - Current
CEO
Dream Way Education
10.2019 - 10.2021
Student Counselor
Cross Australia
02.2017 - 09.2019
ISO Coordinator
COMERCIO ELECTRONICO EN INTERNET S.A CENET
02.2016 - 11.2016
HSE Coordinator
REPUESTOS AUTOMOTORES TRUJILLO
09.2015 - 01.2016
Some College (No Degree) - English
ELSIS ENGLISH LANGUAGE SCHOOL
Business Administration Certificate IV, Diploma & Advance Diploma - BUSINESS
Sydney School of Business & Technology
Australia Qualified Education Agent Counsellor - International Education
PIER
Industrial Engineering - Engineering
CORHUILA UNIVERSITY
Canada Course For Education Agents - International Education
PIER