JESSICA ALEJANDRA ZUNIGA VARGAS
Rokeby
Summary
I am a Qualified Education Agent Counsellor (QEAC #O894) and an ICEF Certified Consultant (CCG #1652) for the international education industry. With over 7 years of relevant experience, I have advised hundreds of Latin American students in pursuing their dream of studying in countries such as Australia, Canada, and Malta.
As a goal-oriented founder and director, I bring more than 5 years of experience leading a successful education agency — securing funding, developing strategic partnerships, and building a recognizable and trusted brand. I am skilled at transforming ideas into actionable plans, with a strong background in budgeting and financial strategy. Known for my ethical leadership, I offer innovative problem-solving abilities and strong communication skills that foster trust and deliver results.
Overview
10
10
years of professional experience
Work History
CEO
DREAM WAY TRAVEL AND EDUCATION AGENCY
11.2021 - Current
- Partnered with risk management and technical teams to test merger and liquidation processes, promoting streamlined workflows for clients and company.
- Cultivated successful business culture focused on performance optimization and goal attainment.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Controlled business direction changes and provided support during restructurings.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Tracked, analyzed and reported on marketing program results.
- Managed creation of marketing materials, collateral and sales support tools.
- Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
CEO
Dream Way Education
10.2019 - 10.2021
- Attended seminars, workshops and conventions to remain current on educational research and statistics impacting educational standards.
- Planned and facilitated relevant, needs-based professional learning tools, resources and educational materials to enhance teaching skills.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
Student Counselor
Cross Australia
02.2017 - 09.2019
- Worked closely with students to explore potential avenues of study and create individual goals for deepening knowledge in areas of interest.
- Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
- Helped teachers and administrators optimize curriculum offerings and successfully prepare students for higher education, vocational school or direct employment.
- Improved students' access to career planning information, work experience and employers by setting up special events.
- Directed, coordinated and evaluated activities of support staff within academic institutions, departments and alumni organizations.
- Improved individual departments by working closely with faculty to reorganize class loads, promote resource utilization and modernize equipment.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Improved overall customer purchasing experiences to promote steady revenue.
- Developed key customer relationships to increase sales.
ISO Coordinator
COMERCIO ELECTRONICO EN INTERNET S.A CENET
02.2016 - 11.2016
- Mitigated risks by leading and auditing international subsidiaries and operational processes.
- Undertake business partner security risk assessments per Supplier Risk
- Assist in developing the security awareness plan and calendar; build and run selected awareness & training sessions for core team
- Assist and contribute to cyber security strategies to continuously monitor and improve threat & risk profile 2
- Occupational
- Spoke with health community workers and members of public about importance of health, prevention and treatment.
HSE Coordinator
REPUESTOS AUTOMOTORES TRUJILLO
09.2015 - 01.2016
- Establish and promote maintenance of safe and healthy working conditions in a business through formulating general safety, fire prevention and health policies and measures
- Established best practices in workplace safety and environmental quality programs with corrective action plans.
- Utilized statistical analysis to improve awareness, change behavior and drive continuous program improvement.
- Coached employees and contractors to engage.
- Devise and coordinate safety programs that will increase proficiency in safe practices and promote safety consciousness
- Assist line management personnel in meeting their obligations under the relevant Occupational Health & Safety legislation, such as ongoing safety education, hazard identification and elimination
- Coordinate ongoing training for safety and environmental awareness at all levels of the workforce and regularly verify that tasks are correctly executed
- Coordinate training for Emergency Response Teams set up in workplace.
Education
Canada Course For Education Agents - International Education
PIER
09.2021
Some College (No Degree) - English
ELSIS ENGLISH LANGUAGE SCHOOL
Business Administration Certificate IV, Diploma & Advance Diploma - BUSINESS
Sydney School of Business & Technology
12.2019
Australia Qualified Education Agent Counsellor - International Education
PIER
09.2019
Industrial Engineering - Engineering
CORHUILA UNIVERSITY
09.2015
Skills
- Market Strategies
- Financial Administration
- Program Leadership
- Microsoft Office
- Excellent communication skills
- Problem-solving
- Customer relationship building
- Controls Systems Enhancement
- Public Relations Understanding
- Market Access and Expansion
- Operational Analysis
- Integrity and Transparency
- Budget Planning
- Relationship and Team Building
- Executive Leadership
- Financial Management
- Organizational Development
- Sales Tracking
- Persuasive Negotiations
- Sales Statistics Analysis
- Verbal and Written Communication
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
CEO
DREAM WAY TRAVEL AND EDUCATION AGENCY
11.2021 - Current
CEO
Dream Way Education
10.2019 - 10.2021
Student Counselor
Cross Australia
02.2017 - 09.2019
ISO Coordinator
COMERCIO ELECTRONICO EN INTERNET S.A CENET
02.2016 - 11.2016
HSE Coordinator
REPUESTOS AUTOMOTORES TRUJILLO
09.2015 - 01.2016
Some College (No Degree) - English
ELSIS ENGLISH LANGUAGE SCHOOL
Business Administration Certificate IV, Diploma & Advance Diploma - BUSINESS
Sydney School of Business & Technology
Australia Qualified Education Agent Counsellor - International Education
PIER
Industrial Engineering - Engineering
CORHUILA UNIVERSITY
Canada Course For Education Agents - International Education
PIER
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