Hardworking and passionate job seeker who is eager for the challenge of new responsibilities in a particular role. Extremely motivated and works well in a team environment. With strong customer service skills and experience with administration. Will bring a strong and positive work ethic, as well as the enthusiasm to learn new things
Overview
6
6
years of professional experience
Work History
Administration Assistant
MDHS
04.2024 - Current
Working across multiple departments across the entire hospital. All having very different roles and responsibilities.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Reduced administrative workload for multiple people across the organisation including Managers and Nurses
Veterinary Nurse
Maryborough Veterinary Practice
08.2018 - Current
Experience in a wide range of roles in the clinic including reception and administration areas.
Answering phone calls promptly, taking messages and directing incoming calls to the appropriate person.
Maintaining an accurate online patient base, including planning and scheduling appointments. As well as scheduling follow up appointments for patients.
Greeting patients and visitors and directing them as appropriate.
Experience in administration including organising paperwork, data entry, scanning and printing documents.
Stepped up to 2IC practice manager. This role included assisting in rostering, clinic ordering and the organisation of the clinic throughout the day.