Jessica Nathalia Giraldo Uribe
Gold Coast,QLD
Summary
Seasoned Community support worker bringing 4 + years of experience working with individuals across varying demographics to promote healthy living and productivity. Collaborative social service employee developing targeted improvement plans and teaching valuable new skills.
Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Fast learner, focused on client's wellbeing.
My goal is to support clients living their best life, independently and proud of it.
Overview
7
7
years of professional experience
Work History
Community Support Worker
Sunnyfield Disability Services
04.2020 - Current
- Provided emotional support and assisted in developing long-term recovery plans and goals.
- Developed programs like 'School holiday program' where support is given to kids and minors.
- Support clients with personal care, manual handling and daily basis.
- Participated in community events and activities to increase awareness of available social services.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Worked well in a team setting, providing support and guidance.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
Administrative Assistant
Colombian Goverment
12.2017 - 01.2019
- Managed filing system, entered data and completed other clerical tasks.
- Assisted development and implementation of new administrative procedures.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Education
Diploma of Community Services - Health And Wellness
Charlton Brown
Gold Coast, QLD05.2023
Certificate III in Individual Support - Health And Wellness
Mercury Colleges
Sydney, NSW05.2021
Skills
- Community Outreach
- Community Integration
- Mobility Support
- Active Learning
- Software Applications
- Disability Awareness
- Goal Development
- Medication Administration
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Community Support Worker
Sunnyfield Disability Services
04.2020 - Current
Administrative Assistant
Colombian Goverment
12.2017 - 01.2019
Diploma of Community Services - Health And Wellness
Charlton Brown
Certificate III in Individual Support - Health And Wellness
Mercury Colleges
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