Professional Summary
Overview
Work History
Education
Skills
Timeline

Jessie Berg

Vanglass Pty Ltd
Woombye,QLD
21
years of professional experience

Detail-oriented office manager with over 17 years of experience in streamlining administrative processes and enhancing customer satisfaction. Skilled in resolving invoice discrepancies and implementing electronic invoicing systems to improve accuracy and efficiency.

Proficiencies include administrative management, scheduling, budgeting, payroll and staff coordination. Known for effective communication, problem-solving, and high organizational skills.

Professional in sports coaching with strong track record in developing athletic skills and fostering team unity. Expertise in strategy development, physical conditioning, and performance enhancement. Known for adaptability, reliability, and results-driven approach. Strong leadership and motivational skills, ensuring high team morale and continuous improvement.

Possesses background in CrossFit coaching with focus on athlete development and strategic game planning. Demonstrated ability to mentor athletes and foster teamwork, while consistently improving individual performance.

Committed to inspiring personal drive and self-confidence through motivational training and skills development. Believes in open, constructive communication between athletes and coaches to set clear goals and build vision of excellence.

Work History

CrossFit Coach

2 Years 7 Months
CrossFit Nook | 03.2024 - Current
  • Designed scalable CrossFit programming aligned with member ability levels and training goals.
  • Coached proper movement mechanics to improve form, safety, and exercise efficiency.
  • Supervised group classes, maintaining structured workouts and consistent session flow.
  • Assessed athlete readiness and modified workouts for injuries, limitations, or progression needs.
  • Coordinated class preparation, equipment organization, and facility readiness for daily operations.
  • Continuously updated personal knowledge of industry trends and research findings to ensure training effectiveness.

Office Manager

17 Years 3 Months
Vanglass Pty Ltd | 07.2009 - Current
  • Managed office operations, ensuring efficient workflow and resource allocation.
  • Developed and implemented office policies to streamline administrative processes.
  • Processed high volumes of invoices with precision and attention to detail.
  • Coordinated invoice discrepancies, resolving issues promptly to maintain vendor relationships.
  • Ensured compliance with company policies while managing invoice approvals and payment schedules.
  • Ensured compliance with federal and state payroll regulations and tax laws.
  • Monitored accounts payable reports, identifying trends and recommending process improvements.
  • Processed invoices ensuring timely payments to vendors.
  • Reconciled monthly statements to maintain accurate financial records and regularly reconciling accounts payable transactions.
  • Maintained accurate financial records, contributing to successful audits by organizing and filing all accounts payable documents.
  • Managed day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team.
  • Developed strong relationships with clients and suppliers by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
  • Coordinated scheduling for meetings and appointments, optimizing time management across departments.
  • Data entry tasks, ensuring high accuracy and consistency in records management.
  • Processed payroll for diverse employee groups, ensuring accuracy and compliance with regulations.

Trade Desk / Timber Yard Warehouse Assistant

4 Years
Bunnings Warehouse | 07.2005 - 07.2009
  • Assisted in receiving, inspecting, and organizing incoming stock for optimal storage solutions.
  • Operated warehouse equipment to ensure efficient order fulfillment and inventory management.
  • Collaborated with team members and delivery drivers to streamline delivery processes.
  • Oversaw daily operations, ensuring adherence to safety standards and operational guidelines.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Processed cash, credit, and debit transactions accurately while maintaining balanced register drawers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

LEVEL 2 CrossFit Coach - CrossFit Sports Coach

CrossFit LLC | CrossFit LLC | 11-2026

HLTAID009 - Provide Cardiopulmonary Resuscitation

Skills Training College | Adelaide, SA | 02-2026

HLTAID010 - Provide Basic Emergency Life Support

Skills Training College | Adelaide, SA | 02-2026

HLTAID011 - Provide First Aid

Skills Training College | Adelaide, SA | 02-2026

BLUE CARD

Working With Children Check | Queensland Government | 02-2026

LEVEL 1 CrossFit Coach - CrossFit Sports Coach

CrossFit LLC | Crossfit LLC | 08-2021

Certificate IV in Accounting And Bookkeeping - Accounting And Finance

MCO | Brisbane, QLD | 01-2013

BSB30120 Certificate III in Business - Business

Coolum State High School | Coolum Beach, QLD | 11-2006

Skills

Organizational skills with office management and business administration
Leadership and team management
Scheduling appointments
bookings and calendar management
Bookkeeping & Accounts reconciliation
including payroll
Physical conditioning with strength training
Athlete development
class and event planning with coordination of facilities
First Aid trained and CPR certified sports enthusiast

Timeline

CrossFit Coach

CrossFit Nook
03.2024 - CurrentRead More

Office Manager

Vanglass Pty Ltd
07.2009 - CurrentRead More

Trade Desk / Timber Yard Warehouse Assistant

Bunnings Warehouse
07.2005 - 07.2009Read More

CrossFit LLC

LEVEL 2 CrossFit Coach from CrossFit Sports Coach
Read More

Skills Training College

HLTAID009 from Provide Cardiopulmonary Resuscitation
Read More

Skills Training College

HLTAID010 from Provide Basic Emergency Life Support
Read More

Skills Training College

HLTAID011 from Provide First Aid
Read More

Working With Children Check

BLUE CARD
Read More

CrossFit LLC

LEVEL 1 CrossFit Coach from CrossFit Sports Coach
Read More

MCO

Certificate IV in Accounting And Bookkeeping from Accounting And Finance
Read More

Coolum State High School

BSB30120 Certificate III in Business from Business
Read More
Jessie Berg