Summary
Overview
Work History
Education
Skills
Timeline
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Jessie Brown

Melbourne,Australia

Summary

Hard working, Experienced, Skilled warehouse labourer able to handle diverse job requirements and meet company goals and kpi targets efficiently. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully. Diligent and reliable decant or dispatch team member successful at handling high volume, physically challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Dispatch Coordinator

Pet Stock
01.2022 - 08.2023
  • Generated reports detailing daily dispatch activities, trends, and areas for improvement
  • Ensured compliance with all local, state, and federal regulations governing transportation logistics
  • Reviewed performance post-route and adjusted strategies to improve service for future deliveries
  • Coordinated dispatch operations to ensure timely delivery of goods and services
  • Supported inventory management efforts by maintaining accurate counts of products available for immediate dispatching
  • Evaluated existing dispatch software solutions for potential upgrades or replacements that could improve operational efficiency
  • Conducted regular meetings with drivers to discuss performance metrics and address any concerns or challenges they faced during their routes
  • Planned drivers loads and routes with details about pick-up and delivery appointments
  • Optimized route economics and time based on geography and upcoming customer needs
  • Managed communication between drivers, customers, and internal teams for efficient dispatching processes
  • Reviewed invoices for accuracy before processing payments related to dispatched orders
  • Directed service technicians and organized workflows to meet customer demand
  • Developed contingency plans for handling unexpected disruptions in delivery schedules due to emergencies or other unforeseen events
  • Oversaw complex projects to successful completion with well-coordinated teams
  • Scheduled deliveries based on customer needs and availability of resources
  • Kept customer portals updated with information from continuous communication with drivers
  • Identified potential issues in dispatch process and implemented strategies to address them proactively
  • Resolved conflicts between drivers regarding scheduling disputes or allocation of resources in a fair manner
  • Managed customs documentation, contract requirements, and drive details
  • Trained new employees on dispatch procedures and best practices for effective coordination within the team
  • Collaborated with warehouse personnel to ensure proper loading of vehicles for dispatching purposes
  • Ensured proper maintenance of company vehicles by coordinating routine inspections, repairs, and preventative measures with fleet managers
  • Enhanced transit team performance by eliminating wasted time or trips from daily plans
  • Assisted sales representatives with coordinating shipments according to customer preferences or contractual agreements
  • Provided exceptional customer service by addressing inquiries promptly and professionally both over the phone and via email correspondence.

Warehouse Assistant

Catch of the Day
04.2021 - 01.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.

Decant Team Member

Pacific Brands
04.2017 - 01.2021
  • Collaborated with team members to achieve daily production goals
  • Followed company guidelines regarding safety, sanitation, and proper handling of materials
  • Maintained accurate records of product batches and inventory levels
  • Troubleshot machinery issues and reported major problems to supervisors for further action
  • Loaded finished products onto pallets for shipment or storage
  • Monitored production line for proper flow of materials and products
  • Sorted incoming and outgoing items to track losses and damage
  • Recorded package and order information for tracking purposes
  • Sealed boxes and containers with glue, tape, or fasteners
  • Labeled boxes and products accurately to prevent shipping errors
  • Organized materials into containers for storage
  • Removed defective products for recycling or disposal
  • Verified products, materials, and container compliance standards to support quality assurance
  • Packed and unpacked products to be stocked on shelves in warehouses
  • Cleaned warehouse spaces regularly to maintain a safe working environment
  • Assisted with store-wide stock takes.
  • Maintained high levels of cleanliness and organization within the decant area, promoting efficiency while adhering to industry best practices for workplace safety.
  • Trained new team members on decant operations, resulting in faster onboarding and increased overall productivity.
  • Streamlined inventory management by accurately tracking raw materials usage and maintaining optimal stock levels for decant operations.

Warehouse Worker

Fisher & Paykel
12.2015 - 04.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Refurbisher

Brand Developers
12.2014 - 12.2015
  • Set up workstations with necessary tools and equipment for each project
  • ure.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Checked packages and merchandise for damage and notified vendors.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Completed cycle counts and monthly inventory.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Conducted regular inspections and audits to check quality and verify inventory levels.

Warehouse Worker

Australia Meats Co
07.2013 - 12.2014
  • Met promised delivery times using excellent sorting skills and strong attention to detail
  • Operated material handling equipment to move goods
  • Moved products using conveyor belts and staged items to keep the line moving
  • Helped fellow warehouse workers manage incoming and outgoing products
  • Kept aisles clean, orderly, and hazard-free
  • Assisted with safe housekeeping procedures, maintaining clean work stations and areas
  • Received and printed orders using warehouse operating systems
  • Avoided safety hazards by correctly operating company tools and equipment
  • Inspected quality, quantity, and availability of goods against records
  • Worked for extended periods of time in uncomfortable conditions
  • Prepared orders quickly, pulling and packing products for quick shipment
  • Moved products to designated storage areas
  • Conducted routine maintenance checks on equipment, such as oiling chains or replacing worn parts
  • Operated various warehouse machinery, such as conveyors or sorting systems
  • Picked orders accurately using handheld scanners
  • Performed regular inventory counts to ensure accuracy.

Education

High School -

Hoppers Crossing Secondary College

High School -

Melton Secondary College

Certification 2 - Warehousing operations and Logistics -

Tide Training
2018

Certification 3 - Civil Construction - Cons

Safe T Training
Melbourne, VIC
2014

Skills

  • Punctual and Dependable
  • Warehouse Operations
  • Willing to Learn
  • Critical Thinking
  • Data Entry
  • Great Customer Service
  • Active Listening
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strong Work Ethic
  • Teamwork and Collaboration

Timeline

Dispatch Coordinator

Pet Stock
01.2022 - 08.2023

Warehouse Assistant

Catch of the Day
04.2021 - 01.2022

Decant Team Member

Pacific Brands
04.2017 - 01.2021

Warehouse Worker

Fisher & Paykel
12.2015 - 04.2017

Refurbisher

Brand Developers
12.2014 - 12.2015

Warehouse Worker

Australia Meats Co
07.2013 - 12.2014

High School -

Hoppers Crossing Secondary College

High School -

Melton Secondary College

Certification 2 - Warehousing operations and Logistics -

Tide Training

Certification 3 - Civil Construction - Cons

Safe T Training

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