Jessie Clark
South Launceston,TAS
Summary
Ambitious professional with years of construction experience and an extensive background of customer service. Safety-focused with extensive knowledge of commercial/industrial projects.
Currently seeking a new career path outside of plastering.
References can be provided on request.
Overview
7
7
years of professional experience
Work History
Plasterer
Plastering Solutions Tas
02.2021 - Current
- Extensive experience with power tools, hand tools and plastering trowels.
- Patched holes in drywall and repaired plaster breaks and cracks.
- Followed blueprints accordingly and followed the national construction code thoroughly.
- Experienced in building stud framed walls, suspended ceilings and grid ceilings confidently.
- Maintaining clean and safe work environment.
- Estimated quantity of materials needed to perform work.
- applying base/top coat effectively and sanding finished product.
Customer Service Representative
Australian Taxation Office
02.2020 - 02.2021
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved customer inquiries and complaints quickly.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Responded to customer calls and emails to answer questions about products and services.
Production Operator
Saputo Cheese
05.2018 - 12.2020
- Operated machining equipment safely with team of operators.
- Set up and adjusted machines for day-to-day operations.
- Prepared machines for daily use by calibrating and performing preventive maintenance.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Boxed, labeled, and transported items to support assembly operations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Gained strong leadership skills by managing projects from start to finish.
Education
Certificate III - CPC31220- III in Wall And Ceiling Lining
Learning Partners
Launceston01-2025
High School Diploma -
Penguin District School
Penguin, TAS12.2014
Skills
- Construction Safety Protocols
- Job Planning
- Blueprint Reading Competence
- Hand and Power Tool Operation
- EWP BOOM License
- Data collection methods
- Call centre experience (Inbound & Outbound)
- Adobe Suite experience
- Staff training and development
Timeline
Plasterer
Plastering Solutions Tas
02.2021 - Current
Customer Service Representative
Australian Taxation Office
02.2020 - 02.2021
Production Operator
Saputo Cheese
05.2018 - 12.2020
Certificate III - CPC31220- III in Wall And Ceiling Lining
Learning Partners
High School Diploma -
Penguin District School
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