Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessie Fang

Summary

A people person, that is highly proficient in building lasting relationships with stakeholders, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Loan Processor

Tiger Money
01.2023 - Current


  • Streamlined loan processing for improved efficiency and faster approvals.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.

Sales Associate

David Jones
04.2022 - 01.2023
  • Building strong relationship with customer
  • Performed consistent sales and reach sales target
  • Reached performance objectives and 95% customer satisfaction
  • Ensuring professional customer service, Market new product lines

Sales and Marketing

Plus Medical
06.2021 - 02.2022
  • Client and stakeholder relationship management
  • Reaching quarterly sales targets
  • Cold Calling 25+ potential clients on daily basis,
  • Built strategic relationships with sales and marketing experts.
  • Promoted business with effective sales and marketing strategies.

Loan Processor

Austroo Finance Group Pty Ltd
11.2019 - 02.2021
  • Assessing and evaluate application and ensure document is within credit policy
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
  • Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.

Education

Bachelor of Science - Psychology and Human Resource Management

University of Sydney
06.2024

High School Diploma -

Burwood Girls High School
10.2019

Skills

  • High level of communication skills and teamwork skills
  • Strong time management skills
  • Excellent interpersonal and customer facing skills
  • Continuous learning and up skilling
  • Strong relationship management skills
  • Strong problem-solving skills
  • Strong multitasking skills
  • Proficient in Microsoft Office, Word, Excel, PowerPoint
  • Bilingual in English and Chinese (Mandarin)

Certification

Certificate IV in Finance and Mortgage Brokering, 09/27/23

Timeline

Loan Processor

Tiger Money
01.2023 - Current

Sales Associate

David Jones
04.2022 - 01.2023

Sales and Marketing

Plus Medical
06.2021 - 02.2022

Loan Processor

Austroo Finance Group Pty Ltd
11.2019 - 02.2021

Bachelor of Science - Psychology and Human Resource Management

University of Sydney

High School Diploma -

Burwood Girls High School

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Jessie Fang