Jessie Gray
Ipswich,QLD
Summary
Dynamic professional with proven ability to enhance client experiences through effective leadership and strategic planning, while adeptly navigating challenges to deliver exceptional results. Committed to fostering positive relationships and providing personalized support.
Overview
2026
2026
years of professional experience
Work History
Retail Store Manager
Lisa Ho
Gold Coast, QLD
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Monet Exhibition Producer
Andrew Kay Productions
- Presented production ideas and determined creative scenarios for production and delivery.
- Oversaw post-production processes, including visuals, sound, workshops, food and beverage delivery to create polished final product.
- Developed schedules for all production, management and staff teams for timely delivery.
- Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
Events Coordinator
Fleurus Florist
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Counselling/mentor
Self Employed
01.2015 - Current
- Served as a role model for professionalism, integrity, and dedication within the therapeutic environment.
- Enhanced clients lives by providing personalised guidance and support.
- Served as role model by demonstrating strong values and ethical standards.
- Guided to support overcoming challenges by sharing and offering practical advice.
Education
Year 12 -
Merrimac High School
Mermaid WatersCertificate III - Counselling
TAFE QLD
QLD02.2021
Skills
- Project management
- Client assessment
- Event logistics
- Creative production
- Conflict resolution
- Public speaking
- Strategic planning
- Effective leadership
- Organization
- Stress management
- Direct supervision
- Interpersonal communication
- Peer counseling
- Customer support
Timeline
Counselling/mentor
Self Employed
01.2015 - Current
Retail Store Manager
Lisa Ho
Monet Exhibition Producer
Andrew Kay Productions
Events Coordinator
Fleurus Florist
Year 12 -
Merrimac High School
Certificate III - Counselling
TAFE QLD