Jessie Jin
Sydney,Australia
Summary
Highly analytical Analyst with sound experience in data interpretation, statistical analysis, and trend forecasting. Strengths lie in problem-solving ability, strategic thinking, and exceptional technical skills such as proficiency in SQL, Power BI and Python. Showcased impact by contributing to data-driven decision making that increased efficiency and improved business outcomes in previous roles.
Overview
12
12
years of professional experience
4
4
Certification
Work History
Senior Insights Analyst
Lendi Group
Sydney, New South Wales
10.2022 - Current
- Collaborated with cross-functional teams on various projects, playing a crucial role in data-driven decision making.
- Identified process improvement opportunities across the organization, conducting hypothesis tests and statistical analyses.
- Validated and organized data to mitigate risks related to large-scale data migration projects.
- Generated AI projects and conducted experiments on prompt engineering in the latest call coaching project.
Business/Data Analyst
Aumake Australia Pty Ltd
Sydney, Australia
07.2018 - 10.2022
- Implemented machine learning techniques to enhance marketing strategies, specifically focused on customer clustering and segmentation.
- Created auto-refresh reports of real-time inventory conditions and flexible sales forecasts for retail stores, reducing 85% of order processing time for the supply chain manager.
- Developed technical specifications to enhance data warehouse and ETL processes.
Customer Liaison (Casual)
Tangalooma Pty Ltd
Brisbane, Australia
08.2017 - 03.2018
- Provided onsite consultation and translation services for Chinese customers with limited English proficiency at the travel resort.
- Won customers and co-workers with 100% satisfaction.
- Established and maintained strong rapport with a wide range of customers.
CRM Opportunity Operation Specialist
58.com INC
Beijing, China
02.2015 - 02.2017
- Developed an innovative algorithm to analyze customer online behaviors, resulting in a yearly increase of 3 million leads.
- Optimized data management and CRM leads to achieve a 33% increase in cold call response rate
- Provided targeted guidance by analyzing sales stage conversion rate and insights for the sales team.
Consultant
Zhuji Jindeli Friction Material Co. Ltd
Zhejiang, China
08.2013 - 01.2015
- Analyzed data for sales, purchase, and inventory to enhance turnover rates.
- Documented as-is production process and implemented lean production guidelines to optimize processes.
- Reduced total inventory of materials and semifinished products by 25%.
Operation Engineer of SAP CRM System
Lenovo
Beijing, China
07.2012 - 07.2013
- Contributed in delivering level 2 support and upheld SAP CRM proficiency across global users.
- Consistently achieved a perfect record of meeting SLA targets
- Ensured system stability through continuous monitoring of logs and troubleshooting
- Conducted user training and compiled Q&A booklets, resulting in a significant reduction in user inquiries.
Education
Master of Science -
University of New South Wales
03-2025
Master of Arts - Management Science
Renmin University of China (Top 5 Social Sciences And Management University in China)
06-2012
Bachelor's Degree: Management Science and Engineering -
Renmin University of China
Skills
- SQL
- Power BI
- Python
- Tableau
- R
- Data Modeling
- A/B Testing
- Business Forecasting
- Machine Learning
Certification
- Einstein Analytics and Discovery Consultant, 10/2020, Salesforce
- Data Science Professional Certificate, 07/2020, Coursera, authorized by IBM
- Data Analyst Associate, 05/2020, Microsoft
- Foundations for Data Science, 04/2020, Stanford University（Statistics, Python, R）
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Accomplishments
- Won the first Lendi Group Experience Org quarterly award of STRONGER UNITED.
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Personal development programsWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Power BI
R
Snowflake
Salesforce
Excel
Interests
Baking
Reading
Running
Timeline
Senior Insights Analyst
Lendi Group
10.2022 - Current
Business/Data Analyst
Aumake Australia Pty Ltd
07.2018 - 10.2022
Customer Liaison (Casual)
Tangalooma Pty Ltd
08.2017 - 03.2018
CRM Opportunity Operation Specialist
58.com INC
02.2015 - 02.2017
Consultant
Zhuji Jindeli Friction Material Co. Ltd
08.2013 - 01.2015
Operation Engineer of SAP CRM System
Lenovo
07.2012 - 07.2013
Master of Science -
University of New South Wales
Master of Arts - Management Science
Renmin University of China (Top 5 Social Sciences And Management University in China)
Bachelor's Degree: Management Science and Engineering -
Renmin University of China
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