JESSIE KELAIDIS
NORTHMEAD,AUSTRALIA
Summary
Dynamic professional with a proven track record at Simply Seated, enhancing workflow efficiency and maintaining high-quality standards in event furniture production. Exceptional skills in customer service and conflict resolution, honed through McDonald’s training, have led to improved service efficiency. A commitment to excellence is reflected in consistent customer satisfaction and strong technical and interpersonal communication abilities. Seeking to leverage these competencies to drive operational success in a challenging new role.
Overview
4
4
years of professional experience
Work History
ASSISTANT – EVENT FURNITURE & TEXTILE MAKING
Simply Seated
Sydney, Australia
11.2024 - Current
- Produced and upholstered event furniture and textiles with precision
- Managed large orders within tight timeframes
- Improved workflows and ensured high-quality standards
CREW TRAINER
McDonald’s
Westmead, Sydney, Australia
05.2021 - 12.2024
- Trained new hires in front-of-house and back-of-house roles, handling customers, preparing food, making cafe barista beverages, and ensuring the crew are in order
- Streamlined operations, improving service efficiency
- Ensured adherence to food safety standards and customer satisfaction
SERVER, WAITER, BARISTA
The Grind on George
Sydney, Australia
10.2022 - 12.2022
- Made and served cold beverages, coffees, pressed juices, and prepared foods
- Provided attentive customer service, ensuring satisfaction and repeat patronage
- Maintained cleanliness and organization in a fast-paced environment
- Assisted in managing inventory and restocking supplies during shifts
- Practiced quality control to ensure consistency in menu preparation
CURTAIN PREPARATION & INSTALLATIONS
Sway Curtains
Sydney, Australia
09.2020 - 01.2022
- Prepared and installed curtains to meet client needs
- Delivered orders on time and ensured customer satisfaction
Education
Responsible Service of Alcohol -
Servir Group Pty Ltd
09.2024
HLTAID011 - Provide First Aid
First Aid Coach
Sydney, Australia03.2024
Hospitality Certificate II -
Northmead Creative and Performing Arts High School
Northmead, Australia02.2024
White Card - General Construction Induction Card
Skills
- Flexibility and adaptability
- Problem-solving
- Project management
- Conflict resolution
- Workload management
- Positive and professional
Timeline
ASSISTANT – EVENT FURNITURE & TEXTILE MAKING
Simply Seated
11.2024 - Current
SERVER, WAITER, BARISTA
The Grind on George
10.2022 - 12.2022
CREW TRAINER
McDonald’s
05.2021 - 12.2024
CURTAIN PREPARATION & INSTALLATIONS
Sway Curtains
09.2020 - 01.2022
Responsible Service of Alcohol -
Servir Group Pty Ltd
HLTAID011 - Provide First Aid
First Aid Coach
Hospitality Certificate II -
Northmead Creative and Performing Arts High School
White Card - General Construction Induction Card
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