Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jessie Mai

Cabramatta

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
01.2021 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

Bachelor of Arts - Education Primary

Australian Catholic University
Sydney, NSW
2027

High School Diploma -

Canley Vale High School
Canley Vale, NSW
09.2022

Skills

  • Effective Time Management
  • Highly organized and Efficient
  • Teamwork and Communication
  • Customer Service
  • Critical Thinking and Problem Solving
  • Ability to Multitask
  • Quality Control Checks
  • Raw Materials Handling
  • Workstation Setup and Breakdown
  • Cash Handling

Hobbies


  • Sydney Yun Yee Tong Lion Dancing

I engaged in Lion Dancing to deepen my connection with my culture, and during these events, we joyfully celebrated diverse traditions and cultures. Through this experience, I honed my teamwork and leadership abilities. When the Australian brushfire crisis struck, my team and I organized numerous fundraisers to support those affected, including firefighters and animals. We performed in various locations across Sydney, receiving generous donations from individuals and businesses, and local councils also joined in to offer their support. This charitable endeavour holds a special place in my heart as it allowed me to combine my passion with a meaningful cause. Moreover, it played a significant role in bringing the local community together.


  • ACU Vinnies Club

The university I attend Australian Catholic University of Sydney has created a Vinnies club this year which helps donate to charities and those in need. I participated in the club during the semester helping the club fundraise by selling sausage sizzles on campus and actively participating int he club. 

Timeline

Crew Member

McDonald's
01.2021 - 04.2022

Bachelor of Arts - Education Primary

Australian Catholic University

High School Diploma -

Canley Vale High School
Jessie Mai