Jessie Mavin
Gold Coast
Summary
My career goal is to experience and explore different careers and roles and find a career that suits me and to find secure employment which will give me independence. I am a Construction professional with proven track record in managing large-scale projects from inception to completion. Known for strong focus on quality control and ensuring timely delivery. Highly collaborative team player who adapts quickly to changing project demands and maintains consistent communication. Knowledgeable Administrator with solid background in construction management and hands-on project execution. Skilled in coordinating complex builds and ensuring adherence to safety standards. Demonstrated ability to lead teams effectively and manage on-site operations efficiently.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Veterinarian Receptionist
Animal welfare league
01.2025 - Current
- Answering phone calls / Client inquiries
- Booking patients and clients’ appointments
- Replying and answering emails
- Filing client and patient information
- Reviewing patient and client medical records
- Emailing / reviewing and sorting patient x-rays and lab work
- Creating new files for patients and clients
- Hospital inquiries
- Ensure clients have been attended and are comfortable
Construction Administrator
GENCO
08.2018 - 10.2024
- Increased client satisfaction by delivering high-quality workmanship and addressing concerns promptly
- Adapted project plans to accommodate unforeseen changes in site conditions, client requests, or regulatory requirements ensuring a smooth construction process
- Maintained high safety standards on construction sites, resulting in fewer accidents and injuries
- Developed strong relationships with suppliers, negotiating favourable terms that benefited both parties and streamlined materials acquisition
- Collaborated with architects, engineers, and subcontractors to develop comprehensive plans for successful projects
- Answered 30+ phone calls a day and reply to many emails a day both to clients and team members
TBC Supplies
02.2018 - 08.2018
- Dealing with Customer orders
- Office duties (answering phones, filing, traveling for shopping)
- Learning about different chemicals for clients/customers and their company
- Organizing company and personal information for the company boss
- Putting in customer phone or email orders
- Filing and documenting Receipts
- Taking payments for orders over the phone
- Using eftpos machine to complete orders in person and over the phone
- Emailing all customers
- Emailing and doing company reports every Friday for the company
Checkout Operator/ Office Operator
Coles
01.2009 - 01.2018
- Cash register training
- Dealing with money
- Dealing with refunds or swapped products
- Dealing with customers and customer service
- Slicers license(deli meat slicers)
- Trained in all departments in Coles
- Trained in Deli, Bakery, Office pall roll, service, Grocery, Point of sale
- Answering and directing phone calls
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries
Education
Certificate of Education -
Miami state high
01.2014
diploma nursing - Hand -
Queensland Tafe
07.2015
Skills
- Reliable
- Learning all departments within a short time Period
- Friendly customer service
- Babysitting children any age
- Works well under pressure
- Always on time
- Works well alone or in groups
- Always finding a solution to any problem
- Scheduling coordination
- Masonry work
Certification
Coles (Miami), 01/2017, Present, English, Hospitality (certificate 1), Mathematics, Outdoor recreation (certificate 2), Tourism (certificate 2), Manufacturing (certificate 1)
Timeline
Veterinarian Receptionist
Animal welfare league
01.2025 - Current
Construction Administrator
GENCO
08.2018 - 10.2024
TBC Supplies
02.2018 - 08.2018
Checkout Operator/ Office Operator
Coles
01.2009 - 01.2018
Certificate of Education -
Miami state high
diploma nursing - Hand -
Queensland Tafe
Coles (Miami), 01/2017, Present, English, Hospitality (certificate 1), Mathematics, Outdoor recreation (certificate 2), Tourism (certificate 2), Manufacturing (certificate 1)
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