Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessie Mellows

Summary

Highly skilled Scheduler with a strong work ethic and a systematic approach. Well-versed in compliance and documentation protocols, ensuring seamless operations. Adept at managing schedules efficiently, optimizing productivity, and maintaining a high level of organization.

Overview

8
8
years of professional experience

Work History

Electrical Schedular

Intelligent home / Wesco residential
01.2024 - Current
  • Processing cable and electrical plans including electrical equipment take offs.
  • Coordinated scheduling for electrical installations, ensuring projects met deadlines and client expectations.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
  • Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.

Administrator

Intelligent home / Wesco residential
04.2023 - 12.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Performed wide-ranging administrative, financial and service-related functions, including raising invoices, purchase orders and processing subcontractor payments.
  • Successfully collecting overdue client payments.
  • Efficiently processing smart wiring plans.
  • Facilitated communication between departments, ensuring smooth operation and timely completion of projects.

Reception

Intelligent home / Wesco residential
12.2022 - 04.2023
  • Maintained a welcoming atmosphere by keeping the reception area clean and organized.
  • Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
  • Oversaw daily operations at reception desk, including answering phone calls, scheduling appointments, processing payments, and handling inquiries.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Assistant Manager

Peter Alexander
10.2022 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Assisted in budget preparation, ensuring alignment with financial goals.

Management

JD Sports
09.2020 - 10.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Store manager

Katies fashion
12.2018 - 09.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Duty Manager / 2IC

City beach
08.2018 - 12.2018
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
  • Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Supervisor

Katies fashion
07.2016 - 08.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized scheduling to ensure full coverage during peak hours without over staffing, balancing customer service with cost efficiency.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Maintained a clean, organized shop environment to enhance customer experience and ensure safety compliance.

Education

High School Diploma -

Kent Street Senior High School
East Victoria Park, WA

Skills

  • Computer Skills
  • Attention to Detail
  • Strong Work Ethic
  • Customer Service
  • Critical Thinking
  • Schedule Coordination
  • Problem-Solving
  • Administrative Support

References

  • Emma Banbury, Intelligent Home, Office Manager, 0432 251 960
  • Amanda Wattie, Peter Alexander, Store Manager, 0433 362 271

Timeline

Electrical Schedular

Intelligent home / Wesco residential
01.2024 - Current

Administrator

Intelligent home / Wesco residential
04.2023 - 12.2023

Reception

Intelligent home / Wesco residential
12.2022 - 04.2023

Assistant Manager

Peter Alexander
10.2022 - 01.2023

Management

JD Sports
09.2020 - 10.2022

Store manager

Katies fashion
12.2018 - 09.2020

Duty Manager / 2IC

City beach
08.2018 - 12.2018

Supervisor

Katies fashion
07.2016 - 08.2018

High School Diploma -

Kent Street Senior High School
Jessie Mellows