Highly skilled Scheduler with a strong work ethic and a systematic approach. Well-versed in compliance and documentation protocols, ensuring seamless operations. Adept at managing schedules efficiently, optimizing productivity, and maintaining a high level of organization.
Overview
8
8
years of professional experience
Work History
Electrical Schedular
Intelligent home / Wesco residential
01.2024 - Current
Processing cable and electrical plans including electrical equipment take offs.
Coordinated scheduling for electrical installations, ensuring projects met deadlines and client expectations.
Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
Administrator
Intelligent home / Wesco residential
04.2023 - 12.2023
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Performed wide-ranging administrative, financial and service-related functions, including raising invoices, purchase orders and processing subcontractor payments.
Successfully collecting overdue client payments.
Efficiently processing smart wiring plans.
Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Reception
Intelligent home / Wesco residential
12.2022 - 04.2023
Maintained a welcoming atmosphere by keeping the reception area clean and organized.
Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
Oversaw daily operations at reception desk, including answering phone calls, scheduling appointments, processing payments, and handling inquiries.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Assistant Manager
Peter Alexander
10.2022 - 01.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Assisted in budget preparation, ensuring alignment with financial goals.
Management
JD Sports
09.2020 - 10.2022
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Approved regular payroll submissions for employees.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store manager
Katies fashion
12.2018 - 09.2020
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Duty Manager / 2IC
City beach
08.2018 - 12.2018
Trained employees in essential job functions.
Mentored and supported junior staff members to apply best practices and follow procedures.
Supervised and coordinated team to provide guidance and support and maximize performance.
Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Supervisor
Katies fashion
07.2016 - 08.2018
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Optimized scheduling to ensure full coverage during peak hours without over staffing, balancing customer service with cost efficiency.
Maintained high safety standards to ensure secure workplace for all employees and visitors.
Maintained a clean, organized shop environment to enhance customer experience and ensure safety compliance.
Education
High School Diploma -
Kent Street Senior High School
East Victoria Park, WA
Skills
Computer Skills
Attention to Detail
Strong Work Ethic
Customer Service
Critical Thinking
Schedule Coordination
Problem-Solving
Administrative Support
References
Emma Banbury, Intelligent Home, Office Manager, 0432 251 960
Amanda Wattie, Peter Alexander, Store Manager, 0433 362 271