Summary
Overview
Work History
Education
Skills
Attributes
Personal Information
Timeline
Generic

Jessie Melrose

Manly,NSW

Summary

Multi-talented fitness professional with a successful history of helping individuals of all backgrounds improve health, fitness and overall well-being. Eager to contribute value to a client-focused team. Motivated and proactive with demonstrated success in promoting client progress and accountability. Frequently commended to address individual client needs while maintaining a fast-paced and structured experience.

Overview

6
6
years of professional experience

Work History

Studio Manager & Head Trainer

REVL Training
12.2020 - Current
  • Personal and Group Fitness Trainer for Strength & Conditioning style training
  • Leading and managing a small team of coaches to ensure high standards of performance are achieved and employee engagement is high
  • In charge of day-to-day operations of business running, HRM and work health and safety
  • Managing overall customer/member experience across the gym to ensure quality reputation and retention
  • Promotional and business generation activities and events
  • Membership growth and targets for clients + revenue
  • Business networking within the community
  • In charge of social media accounts for the business.

Personal Training Business

JM-FIT
08.2021 - Current
  • Trained clients during strength training, cardiovascular exercise, and stretching.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Marketing and sales through digital marketing platforms and online communication
  • Instagram content and creation for marketing through the use of a digital platform.

Warehouse Assistant

Muscle Republic
03.2022 - 03.2023
  • Warehouse maintenance, restocking and organisation to ensure efficiency and minimal errors.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.

Internship

SPORTFIVE Management Agency
02.2021 - 09.2021
  • Admin and book-keeping work in preparation for the Olympic Games, FIFA World Cup, and other sporting events
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Hands-on experience in a warehouse, packing and distributing products for the Olympic Athletes
  • Gathered, organized and input information into digital database.

Internship

Sydney Roosters NRL Team
02.2021 - 06.2021
  • Interacted with customers by phone or email to provide information.
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Established rapport with customers using active listening and interpersonal skills.

Waitress & Manager

Beaches Pizza Bar Manly
12.2019 - 03.2022
  • Handling orders, serving and communicating with customers
  • Running online ordering systems and phone orders
  • Opening and closing shop responsibilities as a manager
  • Working as a team with colleagues to ensure great service
  • Maintained a professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Waitress

Three Beans Café Manly
04.2018 - 05.2020
  • Operating cash registers and working with eftpos/ online apps
  • Taking orders, serving customers and in charge of on-floor duties
  • Keeping a presentable and clean environment within the shop
  • Working with kitchen and barista staff and in a team of diverse qualifications
  • Personal customer service skills

Education

Bachelor of Business (Sport Management) -

International College of Management
Manly NSW
11.2022

Stella Maris College Manly

Certificate III & Certificate IV in Fitness -

Australian Fitness Academy
Online

Skills

  • Client Engagement
  • First Aid
  • Sales and Marketing
  • Critical Thinking & Problem Solving
  • Project & Time Management
  • Communication
  • Teamwork
  • Decision-making and Organisation
  • Emotional Intelligence

Attributes

  • Motivated, determined and committed
  • Honest and reliable
  • Very organized and punctual; great time management skills
  • Enjoy working in team environments, strong leadership abilities and involvement amongst group work
  • Positive can-do attitude and a great work ethic
  • A love for all thing’s sports, fitness and health related

Personal Information

Date of Birth: 10/14/01

Timeline

Warehouse Assistant

Muscle Republic
03.2022 - 03.2023

Personal Training Business

JM-FIT
08.2021 - Current

Internship

SPORTFIVE Management Agency
02.2021 - 09.2021

Internship

Sydney Roosters NRL Team
02.2021 - 06.2021

Studio Manager & Head Trainer

REVL Training
12.2020 - Current

Waitress & Manager

Beaches Pizza Bar Manly
12.2019 - 03.2022

Waitress

Three Beans Café Manly
04.2018 - 05.2020

Bachelor of Business (Sport Management) -

International College of Management

Stella Maris College Manly

Certificate III & Certificate IV in Fitness -

Australian Fitness Academy
Jessie Melrose