Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Jessie Oreb

Forestville

Summary

Well organised, dedicated, quick learning and hardworking equipped with varied experiences in administrative roles. I can work independently and collaboratively as part of a team. I am competent in the use of office equipment and computer software including Microsoft Word, Outlook, Excel, Teams, Trakcare, Genie and MYOB. I am also a Justice of the Peace and hold a valid Working with Children’s Check.

Overview

33
33
years of professional experience

Work History

Medical Receptionist and Administration Assistant

MQ Health Macquarie University – Clinical Care Centre
07.2024 - Current
  • Provide customer service and administrative support and liaise with patients in person and over the phone. Undertake administration tasks, manage patient appointments and surgeries with clinicians as required in a fast-paced environment.
  • Key responsibilities -
  • Providing customer service, making appointments and answering enquiries from patients and medical practitioners.
  • Assist clinicians in managing their diaries.
  • Preserving confidentiality and privacy of all patient information and records.
  • Ensuring accurate data entry of patient information both in Trakcare and in Genie software.
  • Scan documents and saved in patient management system (Trakcare) to keep records.
  • Ensure patients are billed in an accurate and timely manner.
  • Processing Medicare & Private Health Fund billings.
  • Communicating, liaising and coordinating duties with other administrative and reception staff in the clinic and throughout other MQ Health and affiliated clinics.
  • Reconciling end of day cash/EFTPOS and undertaking associated banking tasks.

Administration, Data Entry and Accounts

Construction Matters Pty Ltd
12.2014 - 07.2024
  • Complete data entry tasks into MYOB with accuracy and efficiency. Complete end of month payments to suppliers and prepare and complete reconciliations with bank accounts. Answer telephone calls, undertake administration tasks as required.
  • Key responsibilities -
  • Organise, sort and check input data against original documents.
  • Located and corrected data entry errors to prevent later issues such as duplication.
  • Scan documents and saved in database to keep records.
  • Sorted documents and maintained organised filing process.
  • Managed documents by organising forms, making photocopies, filing records and creating reports.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Training of new staff members of office procedure and computer programs.

Administrative Assistant

Christel Rehab
02.2018 - 03.2020
  • Fortnightly role for several hours involving administration, invoicing, filing.
  • Key responsibilities -
  • Executed record filing system to improve document organisation and management.
  • Inputting hours and travel for invoicing requirements.
  • Scheduled client appointments.

Administrative Assistant

Sterling Insurance
06.2010 - 01.2011
  • Data inputting and generating of Invoices and Insurance renewals.
  • Key responsibilities -
  • Executed record filing system to improve document organisation and management.
  • Scheduled office meetings and client appointments for staff teams.

Legal Secretary/Conveyancing Assistant

Robertson Saxton Primrose Dunn
07.2007 - 04.2008
  • Assisting Partner of Firm and Secretary in residential conveyancing matters with minimum supervision.
  • Key responsibilities -
  • Prepared legal correspondence and documents involved with conveyancing matters.
  • Preparation of documentation required for clients and financiers.
  • Received and placed telephone calls to clients and prospective clients.
  • Diligently edited legal correspondence for grammar and spelling.
  • Obtained signatures from Solicitor or Conveyancer for legal documents.
  • Opening new files into company database.
  • Answered and directed calls using multi-line switchboard.
  • Maintained filing and retrieval systems.
  • Screened telephone calls and forwarded to appropriate departments.

Licensed Conveyancer/ Executive Assistant to the Principal

Robertson Saxton Primrose Dunn
11.1998 - 10.2006
  • Full conduct of residential conveyancing matters from exchange through to settlement with minimum supervision. Directly involved with liaising with clients, agents, financiers, mortgage brokers other solicitors and conveyancers.
  • Key responsibilities -
  • Carried out day to day duties accurately and efficiently.
  • Preparation of all documentation required for each matter.
  • Attending to exchange of contracts or settlements when required.
  • Witnessing and certifying documentation for clients in a Justice of the Peace role.
  • Training of new staff members of office procedure and computer programs.
  • Witnessing and certifying documentation for clients in a Justice of the Peace role.
  • Training of new staff members of office procedure and computer programs.

Receptionist and Secretary

Hones and Ledingham
01.1995 - 11.1998
  • Commenced employment with this legal firm as their Receptionist under a Traineeship scheme.
  • Key responsibilities -
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Allocated to work for two Solicitors in a secretarial role primarily involved in Family Law and residential Conveyancing matters.

Cashier and Front-End Supervisor

Franklins
06.1992 - 03.1995
  • Started as a Cashier and moved up to Front-End Supervisor in my time there.
  • Key responsibilities -
  • Operated electronic cash register for cash, cheque and credit card transactions.
  • Stock pricing and display.
  • Worked flexible hours and extra shifts to meet business needs.
  • Helped customers complete purchases and locate items.
  • Restocked and organised merchandise in front lanes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Responsibility of helping other cashiers and attending to their needs with money/change, meal breaks and closing of store.
  • Responsibility of dealing with customers exchanging and returning items.

Education

Advanced Diploma - Conveyancing

Sydney Institute of Technology TAFE
Ultimo, NSW
12.2003

Legal Secretarial Training Program -

Law Society of NSW
01.1996

Traineeship in Office Skills/Clerk Legal - undefined

TAFE NSW Ultimo
Ultimo, NSW
01.1995

Higher School Certificate -

Malvina High School
01.1994

Office Keyboarding Operations - undefined

TAFE NSW Meadowbank
Meadowbank, NSW
01.1994

Skills

  • Data Entry & Entry Recording
  • Account Reconciliations
  • Telephone Reception, Call answering and transfers
  • Automated and Manual Data Entry
  • Correspondence typing
  • Word Processing
  • Updating Client Data
  • Data Review
  • Document Management and filing
  • Office Supplies and Inventory
  • Appointment scheduling
  • Patient scheduling
  • Patient registration
  • Payment collection
  • Medical office administration
  • Medical billing and coding

Hobbies and Interests

Reading, watching my kid’s sports and being involved with the School and Sporting Community.

Timeline

Medical Receptionist and Administration Assistant

MQ Health Macquarie University – Clinical Care Centre
07.2024 - Current

Administrative Assistant

Christel Rehab
02.2018 - 03.2020

Administration, Data Entry and Accounts

Construction Matters Pty Ltd
12.2014 - 07.2024

Administrative Assistant

Sterling Insurance
06.2010 - 01.2011

Legal Secretary/Conveyancing Assistant

Robertson Saxton Primrose Dunn
07.2007 - 04.2008

Licensed Conveyancer/ Executive Assistant to the Principal

Robertson Saxton Primrose Dunn
11.1998 - 10.2006

Receptionist and Secretary

Hones and Ledingham
01.1995 - 11.1998

Cashier and Front-End Supervisor

Franklins
06.1992 - 03.1995

Traineeship in Office Skills/Clerk Legal - undefined

TAFE NSW Ultimo

Office Keyboarding Operations - undefined

TAFE NSW Meadowbank

Advanced Diploma - Conveyancing

Sydney Institute of Technology TAFE

Legal Secretarial Training Program -

Law Society of NSW

Higher School Certificate -

Malvina High School

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