Jessie O’Shannessy
Torquay,VIC
Summary
Barista with extensive experience at Salty Dog Cafe Torquay, excelling in customer service and cash handling. Proven ability to thrive in fast-paced environments while maintaining quality control and team collaboration. Skilled in coffee brewing and problem-solving, consistently enhancing customer satisfaction and driving sales through effective upselling techniques.
Overview
8
8
years of professional experience
Work History
Barista
Salty Dog Cafe Torquay
01.2023 - Current
- Working as a barista.
- Able to work effectively in a group environment.
- Being able to work in fast-paced environments.
- Customer service, being able to serve and help them.
- Working early moringa and late nights with full-time hours.
Phoklore Torquay
01.2023 - 01.2024
- Working as a barista.
- Able to work effectively in a group environment.
- Being able to work in fast-paced environments.
- Customer service, being able to serve and help them.
- Working early moringa and late nights with full-time hours.
Arnold's Wodonga
01.2023 - 05.2023
- Working with money and given issues that needed to be resolved.
- Quick and ready to go during busy periods of the day.
Nu Fruit Wangaratta
01.2021 - 01.2023
- I learned how to work in a group environment quickly and efficiently.
- Working in a physical and fast manner.
Yarrunga newsagent and post office
01.2018 - 01.2019
- Post office experience taught me to answer phones, handle any post issues, and help customers with their requests and with the closing at the end of the day.
- As a newsagent, I learned more about retail work and working with others.
- Working as a sub-branch banker I was working with different types of money issues.
Education
Virtual School -
Virtual school Victoria
01.2022
High School - Wangaratta, Vic
Cathedral College Wangaratta
Wangaratta, Vic01.2021
Primary School - Wangaratta, Vic
Chisholm Street Primary School
Wangaratta, Vic01.2015
Skills
- Cash handling
- Food safety
- Customer service
- Point-of-sale operation
- Team collaboration
- Quality control
- Time management
- Inventory management
- Problem solving
- Attention to detail
- Sales techniques
- Stress management
- POS system operation
- Product upselling
- Coffee brewing
- Cash register operation
- POS systems
- Food preparation
- Opening and closing duties
References
- Greg Wheeler, 0419 870 662
- Debbie Tippett, 448 108 604
- Matthew Maskell, 473 172 410
Personal Information
Date of Birth: 09/03/04
Personal Characteristics
- Works well with others.
- Uses time wisely.
- Ready to have a go at anything.
- Responsible and organised.
- First aid certificate.
- RSA
- Working with children’s check
Timeline
Barista
Salty Dog Cafe Torquay
01.2023 - Current
Phoklore Torquay
01.2023 - 01.2024
Arnold's Wodonga
01.2023 - 05.2023
Nu Fruit Wangaratta
01.2021 - 01.2023
Yarrunga newsagent and post office
01.2018 - 01.2019
Virtual School -
Virtual school Victoria
High School - Wangaratta, Vic
Cathedral College Wangaratta
Primary School - Wangaratta, Vic
Chisholm Street Primary School
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