Jessie Pistilli
Summary
Adept at enhancing customer experiences and achieving sales targets, I leveraged my product knowledge expertise and multitasking competence at Gucci to significantly contribute to team goals. My background as a Dermal Therapist and Makeup Artist, combined with a strong aptitude for team collaboration and customer assistance, underscores my ability to meet and exceed employer expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Makeup Artist
Self Employed - BeautyByJP
12.2020 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Dermal Therapist
Sheryne Skin
06.2023 - 12.2023
- Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
- Developed customized treatment plans tailored to individual client needs, promoting optimal results and long-term success.
- Improved skincare routines for clients by conducting thorough skin analyses and suggesting appropriate treatments.
- Continuously updated knowledge of various product lines, ensuring the ability to provide clients with accurate information and tailored suggestions for their specific needs.
- Delivered exceptional customer service, maintaining a professional and welcoming environment for clients.
- Recommended and performed microdermabrasion, peels and laser treatments.
Dermal Therapist
Sydney Dermal Lounge
10.2022 - 06.2023
- Improved skincare routines for clients by conducting thorough skin analyses and suggesting appropriate treatments.
- Continuously updated knowledge of various product lines, ensuring the ability to provide clients with accurate information and tailored suggestions for their specific needs.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Performed chemical peels and microdermabrasion treatments to enhance client results while minimizing potential side effects.
- Collaborated with team members to create a seamless spa experience for clients, ensuring the highest level of satisfaction.
Retail Assistant
Gucci
01.2018 - 10.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Bartender
Royal Hotel
01.2018 - 05.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Waitress
Site Pizza
10.2014 - 10.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
Bachelor of Social Work And Criminal Justice - Social Sciences
Western Sydney University
Sydney, NSW12.2029
Diploma of Beauty Therapy And Salon Management - Beauty Therapy
Australian Academy of Beauty Therapy
Rockdale, NSW09.2022
Bachelor of Event Management - Business
Torrens University Australia
Sydney, NSW12.2019
No Degree -
Reddam House
North Bondi, NSW12.2017
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- Upselling strategies
- Complaint Handling
- Team Collaboration Aptitude
- Inventory Tracking
- Product Knowledge Expertise
Certification
- Certified Makeup Artist - 2020
Timeline
Dermal Therapist
Sheryne Skin
06.2023 - 12.2023
Dermal Therapist
Sydney Dermal Lounge
10.2022 - 06.2023
Makeup Artist
Self Employed - BeautyByJP
12.2020 - Current
Retail Assistant
Gucci
01.2018 - 10.2019
Bartender
Royal Hotel
01.2018 - 05.2019
Waitress
Site Pizza
10.2014 - 10.2016
Bachelor of Social Work And Criminal Justice - Social Sciences
Western Sydney University
Diploma of Beauty Therapy And Salon Management - Beauty Therapy
Australian Academy of Beauty Therapy
Bachelor of Event Management - Business
Torrens University Australia
No Degree -
Reddam House
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