JESSIE TE AHO
Geraldton,WA
Overview
11
11
years of professional experience
Work History
Store Supervisor
Dongara Newsagency
Dongara, WA
05.2020 - 05.2023
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
waitress
Skeetas bar and restaurant
Geraldton
12.2015 - 08.2016
- Greet customers & show customers to their tables
- Re-set & clear tables
- Clean bar & restaurant
- Taking booking for dinner & lunch
- Restock fridges
- Deliver & serve food
- Taker orders & serve customers
- Serve drink orders
- Operate cash register
bartender/waitress
Dongara Hotel Motel
Dongara
08.2015 - 12.2015
- Greet customers & show customers to their tables
- Re-set & clear tables
- Clean bar & restaurant
- Taking booking for dinner & lunch
- Restock fridges
- Deliver & serve food
- Taker orders & serve customers
- Serve drink orders
- Operate cash register
Retail Assistant
Millers Surf and Fashion
Geraldton
02.2012 - 05.2012
- Assisting customers with enquiries
- Register transaction / Cash handling
- Stocktake
- Cleaning
Education
English Literature
Nagle Catholic College
Geraldton12.2014
Skills
- Self starter with a can-do attitude
- Highly trustworthy
- Able to work unsupervised and demonstrate initiative
- Ability of multi-tasking in a fast paced environment
- Reliable, committed and hard working
- Cash handling skills
- Experience in Microsoft Word
- Able to work as part of a team
Languages
Maori
Elementary
Timeline
Store Supervisor
Dongara Newsagency
05.2020 - 05.2023
waitress
Skeetas bar and restaurant
12.2015 - 08.2016
bartender/waitress
Dongara Hotel Motel
08.2015 - 12.2015
Retail Assistant
Millers Surf and Fashion
02.2012 - 05.2012
English Literature
Nagle Catholic College