JESSIE THOMAS
Mullumbimby,NSW
Summary
Detail-oriented and dynamic manager experienced in strategic planning, cost optimization, and team leadership. Skilled in developing successful strategies and managing operations to achieve both short-term and long-term goals. High level problem-solving and communication skills, with the ability to work towards organizational development within the team.
Overview
8
8
years of professional experience
Work History
Accounts & Logistics
White Light Beverages PTY LTD
Mullumbimby, New South Wales
08.2024 - 09.2025
- Identified ways to improve efficiency in operations and implemented process changes.
- Developed data analysis worksheets.
- Maintained data entry & analysis routinely to adequately assess performance with goals.
- Maintained monthly accounting and budget
- Communications between suppliers, distributors and production team.
- Initiated and maintained healthy relationships with customers and shipment.
Operations Manager
Daily Food Co
Mullumbimby, New South Wales
09.2021 - 08.2024
- Designed innovative approaches to optimize workflow, streamline procedures, all to enhance customer service satisfaction levels and support compliance.
- Tracked company inventories and ordered products to replenish equipment levels.
- Prepared staff work schedules and assigned specific duties.
- Developed a united team, participating in hiring, training, and performance management processes.
- Initiated and maintained customer relations and communications.
- Oversaw maintenance of facility and all operational machinery.
- Implemented cost-saving initiatives to reduce overhead costs.
- Created reports to track performance metrics against established targets.
Data Analysis
Good Happy Kombucha
Mullumbimby, New South Wales
10.2022 - 06.2024
- Identified process improvement opportunities through data analysis.
- Provided strategic recommendations based on findings.
- Supported budgeting and financial planning processes with data input.
- Designed and developed a database system through Excel and Google Docs.
- Identified trends and insights to improve on sustainability practices within the business.
- Created processes for production staff and high level communication for management.
Event Manager/Team Leader
The Star Entertainment Group Treasury
Brisbane, Queensland
02.2018 - 09.2019
- Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
- Tracked company inventories and ordered new products to replenish equipment levels.
- Developed and implemented effective strategies to reduce costs while maintaining quality standards.
- Prepared staff work schedules and assigned specific duties.
- Created and enforced policies and procedures to support compliance.
- Consulted with customers to determine objectives and requirements for meetings, conferences and conventions.
- Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Created detailed timelines and task lists for each event project ensuring deadlines were met.
- Conducted post-event analysis reports providing insights into the success or failure of the event.
- Trained and supervised large teams of up to 60, running multiple events within two sites.
Skills
- Critical Thinking
- Team Management & Development
- Corporate Event Management
- Data Analysis
- Customer Service
- Workflow Optimization
- Process Improvement
- Document Control
- Organizational Management
References
References available upon request.
Timeline
Accounts & Logistics
White Light Beverages PTY LTD
08.2024 - 09.2025
Data Analysis
Good Happy Kombucha
10.2022 - 06.2024
Operations Manager
Daily Food Co
09.2021 - 08.2024
Event Manager/Team Leader
The Star Entertainment Group Treasury
02.2018 - 09.2019
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