Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jessie Turner

Summary

Service-oriented gallery assistant with a proven track record of successfully planning and delivering various events, including orientation day events, book sales, and public programs. Highly detail-oriented and exceptionally creative in assembling resources for both small and large-scale events. Proficient in providing comprehensive support throughout the entire event lifecycle, from pre-event preparations to on-site execution and post-event follow-up. Possesses photography and videography skills, along with strong public speaking abilities. Known for being personable, upbeat, and dedicated to ensuring the success of every event through efficient and organized support. Excited to leverage two years of experience and diverse skill set in a new role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Gallery Administrator

MADA Gallery
01.2023 - Current
  • Providing exceptional customer service to both internal and external stakeholders through prompt response times and issue resolution efforts
  • Assisting in the planning, set up, delivery, and evaluation of events
  • Providing administrative and general support to the manager
  • Creating and Organising documents to maximise efficiency
  • Managing of calendars and rosters
  • Setting up and taking down exhibitions
  • Implemented tracking of visitors to gallery to determine and increase visitation rates

Gallery Administrator

Monash University Museum of Art (MUMA)
01.2023 - 04.2024
  • Streamlined daily operations by managing front desk tasks such as answering phones and emails, scheduling appointments, and greeting visitors
  • Assisting in project and event management and coordination
  • Managing gallery event bookings and catering
  • Writing, editing, and organising gallery documents
  • Processing sales and doing stock take of publications and merchandise
  • Assisting in research including improving sustainability, gallery management and education
  • Photographing for events, workshops, and social media
  • Financial duties such as invoicing, purchase orders, and managing orders from suppliers
  • Liaising with artists, suppliers and internal departments

Visitor Experience Guide

Australian Centre of the Moving Image (ACMI)
06.2022 - 02.2023
  • Providing customer service and assisting customers with purchases and recommendations
  • Assisting in running gallery education programs and events
  • Giving tours and talks themed around particular artworks
  • Visual Merchandising, unpacking and sorting orders, packages and mail in the gift shop
  • Addressing visitor service issues and resolving each situation to enable optimum outcome for visitor and gallery
  • Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events


Supervisor

Southern Cross Station Woolworths
11.2016 - 07.2022
  • Providing excellent customer service
  • Rostering breaks and looking after fellow staff
  • Money handling and counting registers
  • Closing the store
  • Assisting customers with enquiries and issues

Education

Bachelor of Fine Arts - Visual

Victorian College of The Arts

Skills

  • Customer Service Expertise
  • Events coordination
  • Strong interpersonal and communication skills
  • Comfortable speaking to large groups
  • Photography, video and editing skills
  • Team player and comfortable taking initiative

Certification

  • 2022- Working with Children Check
  • 2022- Full Manual Driver’s licence

Timeline

Gallery Administrator

MADA Gallery
01.2023 - Current

Gallery Administrator

Monash University Museum of Art (MUMA)
01.2023 - 04.2024

Visitor Experience Guide

Australian Centre of the Moving Image (ACMI)
06.2022 - 02.2023

Supervisor

Southern Cross Station Woolworths
11.2016 - 07.2022

Bachelor of Fine Arts - Visual

Victorian College of The Arts

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Jessie Turner