Summary
Overview
Work History
Education
Skills
Timeline
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Jessie Walmsley

Hillcrest,QLD

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

15
15
years of professional experience

Work History

Pizza Delivery Driver

Walmsley Enterprises
06.2023 - 12.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.

Coffee Barista

Spotless Catering
01.2009 - 03.2015
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Controlled line and crowd with quick, efficient service.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.

Education

Certificate II - Hospitality

TAFE Queensland
Ashmore, QLD
01.2009

Certificate I - Retail

TAFE Queensland
Ashmore, QLD
01.2008

Skills

  • Customer Service
  • Money Handling
  • Product Sales
  • Efficient Delivery
  • Food safety knowledge
  • Local routes understanding
  • Valid drivers licence
  • Food Preparation
  • Supply Restocking
  • Cleaning and sanitizing
  • Upselling strategies

Timeline

Pizza Delivery Driver

Walmsley Enterprises
06.2023 - 12.2023

Coffee Barista

Spotless Catering
01.2009 - 03.2015

Certificate II - Hospitality

TAFE Queensland

Certificate I - Retail

TAFE Queensland

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Jessie Walmsley