Jessie Zheng
Caboolture,QLD
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
7
7
years of professional experience
Work History
Support Worker
Kin Tho
02.2025 - 03.2025
- Delivered personalized support to clients, enhancing daily living skills and promoting independence.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans..
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Monitored client progress, adjusting support strategies to meet evolving needs effectively.
F&B attendent
Horsham RSL
12.2024 - 03.2025
- Taking order, serving food and beverages.
- Addressing customer needs promptly.
- Collaborating with kitchen staff and other team members
Nightfill
Woolworths
12.2023 - 06.2024
- Managing merchandises.
- Refilling goods on the shelves.
Receptionist
Stay at Alice Springs Hotel
09.2023 - 03.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly
Housekeeper
Falls Creek Country Club
06.2023 - 09.2023
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surface
- Scrubbed kitchen appliances, counter tops and fixtures.
- Reported any maintenance issues or damage to supervisors immediately.
School Tutor
Nord Anglia School Guangzhou Panyu
06.2021 - 03.2023
- Responsible for extra-curricular activities, such as sports exercise, language training, etc.
- Enforce administration policies and rules governing students
- Monitor study performance of students on a periodic basis
Early Childhood Teacher
My Gym International Early Education Center
04.2019 - 09.2020
- Encouraged children to engage in exploring the world around them in the classes
- Helped each child reach physical, cognitive, social, and emotional development milestones
- Cultivated children's early artistic literacy and imagination by art activities, e.g., instructions, demonstrations, videos, and books
- Taught 6-8 classes per week and served over 300 children and their parents
- Developed a rapport with children, and their families
Receptionist
Shanghai EDITION Hotel
03.2018 - 04.2019
- Greeted customers entering the hotel to ascertain what each customer wanted or needed
- Investigated and resolved customer inquiries and complaints in an empathic manner
- Completed transactions while handling money responsibly and counting out change accurately to prevent errors
- Communicated information about the immediate area, services, attractions, and events to guests
- Early Childhood Teacher
Education
hospitality management
Huaibei Normal University
07.2018
Bachelor of Science - Nursing Science
University of Sunshine Coast
Caboolture, QLD08-2027
Skills
- Languages: Proficient in English
- Driving
- First aid and CPR
- working with children
- Emotional support
- Health and safety awareness
- Housekeeping tasks
Hobbies and Interests
Hobbies: Yoga
Timeline
Support Worker
Kin Tho
02.2025 - 03.2025
F&B attendent
Horsham RSL
12.2024 - 03.2025
Nightfill
Woolworths
12.2023 - 06.2024
Receptionist
Stay at Alice Springs Hotel
09.2023 - 03.2024
Housekeeper
Falls Creek Country Club
06.2023 - 09.2023
School Tutor
Nord Anglia School Guangzhou Panyu
06.2021 - 03.2023
Early Childhood Teacher
My Gym International Early Education Center
04.2019 - 09.2020
Receptionist
Shanghai EDITION Hotel
03.2018 - 04.2019
hospitality management
Huaibei Normal University
Bachelor of Science - Nursing Science
University of Sunshine Coast
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