Jessie Zhu Yi Sim
Indooroopilly,Queensland
Summary
I am a dedicated and motivated psychology student, with a genuine passion for the field of psychology. With a keen interest in the intricacies of mental health, I am ready to utilize communication, interpersonal, and organizational skills to welcome new opportunities to apply knowledge and expand experiences within the field to gain valuable insights into the practical aspects of psychology.
Overview
2
2
years of professional experience
Work History
Floor Staff Member
Roti Place
06.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Sustained calm and congenial manners during communications with guests, further directing to appropriate managers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Team Member
Paparich
11.2021 - 03.2022
- Managing reservations and waitlists skillfully.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Operated register to process payments and collect cash payment
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor's of Psychological Science -
University of Queensland
Brisbane, QLD11.2026
High School Diploma -
Indooroopilly State High School
Indooroopilly, QLD11.2022
Skills
- Customer and Client Relations
- Hospitality and Accommodation
- Front of House Impression
- Verbal and Written Communication
- Appointment Booking
- Billing and Payment Processing
Languages
English
Chinese (Mandarin)
Malay
Timeline
Floor Staff Member
Roti Place
06.2023 - Current
Restaurant Team Member
Paparich
11.2021 - 03.2022
Bachelor's of Psychological Science -
University of Queensland
High School Diploma -
Indooroopilly State High School
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