Jessika Simone
Kumeu,Auckland
Summary
To secure a leadership role where I can apply my unique combination of people management, account management, and relationship-building skills. I aim to lead a team to new heights of success by leveraging my strategic approach, motivational leadership style, and passion for fostering professional development. Through a collaborative and goal-oriented mindset, I aspire to make significant contributions to both the team's accomplishments and the overall growth of the organization
Overview
21
21
years of professional experience
Work History
Customer Business Manger Vet
Nestle Purina
03.2021 - Current
- Coaching and developing 3 direct reports (Business development managers), Launching into a new channel, Building the foundation of the new channel, Built relationships with customers and community to establish long-term business growth, Customer management, Achieved sales goals and service targets by cultivating and securing new customer relationships, Resolved problems with high-profile customers to maintain relationships and increase return customer base, Sponsorship partnership management, Achieving financial and volume targets, Contract Negation & new business development, Management of inventory and product mix, Forecasting, Customer service including resolution of complaints, Co-ordination of promotional activities and merchandising, Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives, Increased sales volume and expanded product line to new retailers, Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Regional Operations manager
Nestle Purina
05.2017 - 03.2021
- Coaching and developing 12 direct reports (Territory Sales Managers), Achieving financial and volume targets, Built relationships with customers and community to establish long-term business growth, Achieved sales goals and service targets by cultivating and securing new customer relationships, Contract Negation & new business development, Customer service including resolution of complaints, Joint Business plans, Co-ordination of promotional activities and merchandising
District Sales Manger
Coca Cola Amatil
08.2013 - 04.2017
- Coaching and developing 6 direct reports (Territory Sales Managers), Achieving financial and volume targets, Contract Negation & new business development, Management of inventory and product mix, Customer service including resolution of complaints, Co-ordination of promotional activities and merchandising
Senior Sales Territory Manager
Coca Cola Amatil
11.2012 - 08.2013
- Assisting the coaching and develop of the team, Manager support, Primary interface with customers, Generating customer orders, Customer service including resolution of complaints
Sales Territory Manager
Coca Cola Amatil
08.2009 - 11.2012
- Selling in new products, Generating customer orders, Management of inventory and product mix, Customer service including resolution of complaints
Territory Manager
Hill's Pet Nutrition (NZ) Ltd
02.2005 - 01.2009
- Business development strategies within territory, Development of store account plans, Development of account sales targets and budgets, and performance targets and budgets, Merchandising design and displays in store, Co-ordination of promotional activities and merchandising support, In-field product training and support
Locum Vet Nurse
12.2002 - 01.2009
- Assist the veterinarian on all clinical and surgical procedures, Management of customer bookings, Provision of customer support services
Retail Manager/Vet Nurse
Pet and Vet Limited
12.2002 - 12.2003
- Management of the retail operation of the business, Liaison with sales representatives and ordering of products and general veterinary supplies, New Product demonstrations, Management of inventory, Assist veterinarian on all clinical and surgical procedures
Skills
- Relationship building
- Customer / Account management
- Coaching and developing
- Planned and organized
- Communication
KEY COMPETENCIES
1. Leadership and Team Management:Responsible for setting and achieving Key Performance Indicators (KPIs) for both individuals and the team. Involved in coaching and developing team members, dedicated to building high-performing teams and nurturing talent for growth. Experience in recruiting new staff members and building successful, high-performing teams.
2. Sales and Business Development:Consistently achieved and exceeded sales targets. Experience in account management and negotiating premium locations for brand positioning and growth. Business development expertise, including product sales, merchandising, cold calling, and trade shows. Proven ability to increase the customer base and identify opportunities for market penetration and growth.
3. Customer Relations:Developed and implemented an in-field product training program to enhance team resources and optimize skills utilization. Successfully managed and cultivated robust relationships with customers, understanding and addressing their needs. Maintained a positive company image through a professional and valued approach to customer service. Handled customer complaints effectively, ensuring resolution and achieving repeat orders. Achieved high customer satisfaction ratings and positive customer feedback.
4. Market Expansion:Successfully launched products/services into new channels. Developed strategies for market penetration and growth in new market segments. Achieved sales targets and growth within newly established channels.
Personal Strengths
Achiever
Developer
Arranger
Discipline
Adaptability
Awards
Nestle Purina
- 2021 - Purina Team of the Year - Field Sales
- 2020 - Purina Performance award
- 2019- Purina Team of the New Northland field team
- 2019 - Purina Person of the year
- 2018 - Purina Passion award
Coca Cola
- Upper North Island Sales Manager of the Year (2015)
- Upper North Island CCA Values Award (2015)
- Completed EXCEL Programme (2014
- Upper North Island People’s Choice Award (2013)
- Upper North Island Territory Sales Manager of the Year (2012)
Timeline
Customer Business Manger Vet
Nestle Purina
03.2021 - Current
Regional Operations manager
Nestle Purina
05.2017 - 03.2021
District Sales Manger
Coca Cola Amatil
08.2013 - 04.2017
Senior Sales Territory Manager
Coca Cola Amatil
11.2012 - 08.2013
Sales Territory Manager
Coca Cola Amatil
08.2009 - 11.2012
Territory Manager
Hill's Pet Nutrition (NZ) Ltd
02.2005 - 01.2009
Locum Vet Nurse
12.2002 - 01.2009
Retail Manager/Vet Nurse
Pet and Vet Limited
12.2002 - 12.2003
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