Jessikcajit Kaur Harmindar Singh
Donnybrook,VIC
Summary
Motivated Sales Engineer dedicated to delivering extraordinary results in growth, revenue and profitability. Creative and established professional committed to uncovering customer needs, finding solutions and removing obstacles by understanding customer needs and aligning product offerings with their requirements.
Overview
6
6
years of professional experience
Work History
Internal Sales Engineer
BUSCH ANZ PTY LTD
VIC, AUSTRALIA
06.2022 - Current
- Providing technical support to customers via phone, email, and video conferencing.
- Developing relationships with customers to increase sales and maximize satisfaction.
- Evaluating customer needs and recommending the most suitable products and services.
- Building and maintaining a sales pipeline to achieve sales goals.
- Preparing quotations for customers for products and systems.
- Managing customer accounts and responding to customer inquiries.
- Promoting and selling products and services.
- Maintaining a high level of customer service.
Internal Sales Engineer
BUSCH MALAYSIA SDN BHD
Selangor, MALAYSIA
03.2020 - 05.2022
- Manage and interpret both new and existing customer requirements – to understand, anticipate and practically meet their needs.
- Offer customers a product or service that best satisfies their needs in terms of technical specification, quality, price and delivery, for your range of products.
- Provide pre-sales technical expertise and product education to new and existing customers.
- Calculate accurate and competitive sales quotations and prepare tenders, proposals, designs and technical documents to meet customer deadlines.
- Attend and actively contribute to Sales meetings to keep colleagues informed about customers and on going projects.
- Attend occasional site visits and customer meetings in order to provide technical expertise for your product range.
Internship
SHELL MALAYSIA TRADING Sdn Bhd.
Selangor, MALAYSIA
09.2018 - 12.2018
- Lubricant cleanliness and functions of particle counter was researched and presented together with a particle counter working principle demonstration.
- Process oil in Malaysia for the upcoming 2019 year sector focus, collaboration with teams and internal stakeholder was carried out.
- Detail reports carried out regarding work safety at manufacturing plant sites.
Education
BEng (Hons) - Chemical Engineering
UCSI University
MALAYSIA08.2019
Pearson Edexcel International Advanced Levels -
HELP University
MALAYSIA08-2015
International General Certificate of Secondary Education (IGCSE) -
Mutiara International Grammar School,MIGS
MALAYSIA09-2012
Skills
- Strong communication and customer service skills
- Excellent problem solving and organizational skills
- Proficient in Microsoft Office Suite and engineering software
- Familiarity with CRM and sales management tools
- Language proficiency in multiple languages to cater to a diverse customer base
- Solution selling
References
- Garry Kusuma, Sales Manager, Busch ANZ, 0417212027,garry.kusuma@busch.com.au
- Thileg Rathinavelu, General Manager, Busch Malaysia Sdn Bhd., 016-2272751, thileg.thatinavelu@busch.com.au
Languages
English
Native/ Bilingual
Malay
Native/ Bilingual
Timeline
Internal Sales Engineer
BUSCH ANZ PTY LTD
06.2022 - Current
Internal Sales Engineer
BUSCH MALAYSIA SDN BHD
03.2020 - 05.2022
Internship
SHELL MALAYSIA TRADING Sdn Bhd.
09.2018 - 12.2018
BEng (Hons) - Chemical Engineering
UCSI University
Pearson Edexcel International Advanced Levels -
HELP University
International General Certificate of Secondary Education (IGCSE) -
Mutiara International Grammar School,MIGS
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