Summary
Overview
Work History
Education
Skills
Timeline
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Jesslyn Taavale

HOCKING,WA

Summary

Dynamic professional with a proven track record at Civeo, enhancing team efficiency and customer satisfaction. Excelled in safety compliance and customer service, significantly reducing process inconsistencies and waste. Skilled in training development and fostering strong customer relations, contributing to a positive and productive work environment.

Overview

4
4
years of professional experience

Work History

Bar/ Retail - Utility Worker

Civeo
11.2023 - Current
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Verified that all safety procedures were followed while working on utility duties.
  • Prepared hot coffee and tea according to customer requests.
  • Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.

Team Member

Grill'd
10.2022 - 11.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Supervisor

Zambrero
06.2022 - 08.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Developed and implemented customer service policies to enhance satisfaction.

Team Member

Hungry Jack's
03.2020 - 04.2021
  • Operated register to process payments and collect cash payment for order totals.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Cultivated warm relationships with regular customers.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.

Education

High School Diploma -

Belridge Senior High School
Beldon, WA
11.2023

Early Education

Early Education Cert III
Leederville, WA
10.2023

Skills

  • Safety Compliance
  • Grounds Maintenance
  • Loading and unloading procedures
  • Cleaning procedures
  • Dishwashing abilities
  • Equipment monitoring
  • Customer Service
  • Training development aptitude
  • Team Development
  • Customer Relations

Timeline

Bar/ Retail - Utility Worker

Civeo
11.2023 - Current

Team Member

Grill'd
10.2022 - 11.2023

Supervisor

Zambrero
06.2022 - 08.2022

Team Member

Hungry Jack's
03.2020 - 04.2021

High School Diploma -

Belridge Senior High School

Early Education

Early Education Cert III

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Jesslyn Taavale