Summary
Overview
Work History
Education
Skills
Timeline
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Jessy Joyce

Melton,VIC

Summary

Professional Assistant Store Manager with a proven track record at Telstra, excelling in stock management and team leadership. Successfully enhanced sales growth through effective motivational techniques and streamlined inventory processes. Committed to operational excellence, I foster high-performing teams that consistently deliver exceptional customer service and drive business success.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Telstra
Melton, VIC
07.2024 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Ensured compliance with all sales regulations throughout the store premises.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Operations Specialist

Telstra
Sunbury, VIC
07.2021 - 04.2024
  • Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
  • Provided training and guidance to staff on operational procedures, policies, and regulations.
  • Managed vendor relationships by Order placing and monitoring service delivery levels.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Implemented risk management strategies to minimize potential operational disruptions.

Education

Degree - Beauty Therapy

Beauty EDU
Melbourne, VIC
11-2016

Skills

  • Stock management
  • Team building and leadership
  • Retail operations
  • Motivational techniques
  • Sales growth
  • Inventory counting

Timeline

Assistant Store Manager

Telstra
07.2024 - Current

Operations Specialist

Telstra
07.2021 - 04.2024

Degree - Beauty Therapy

Beauty EDU

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Jessy Joyce