Jes Williams
Winkipop
Officer,Victoria
Summary
I am an empathetic and reliable person with experience in store management and customer service, committed to delivering exceptional results and enhancing overall productivity. I have been taking a break from the workforce due to family and health responsibilities, but eager to jump back in.
Work History
Assistant
- Conducted quality checks to ensure compliance with production standards.
- Collaborated with team members to optimize production workflows.
- Monitored inventory levels and reported discrepancies to management.
- Implemented process improvements that enhanced overall productivity.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Assisted in loading and unloading packages, ensuring secure handling of items during transit.
- Delivered packages to customer doorsteps and business offices.
- Liaised with customers to ensure maximum happiness.
Store Manager
- Led daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Managed inventory levels, optimizing stock availability.
- Fostered a positive shopping environment through effective team leadership and conflict resolution.
- Implemented efficiency improvements in store layout, enhancing customer flow and experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed promotional displays to enhance product visibility and drive sales.
Assistant Manager
- Supported daily operations by coordinating staff schedules and training new team members.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Monitored sales performance, identifying trends to optimize product placement and promotions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma
Certificate III - Business
Skills
Customer service
Customer assistance
Attention to detail
Stock replenishment
Customer support
Store sanitation
Store cleaning
Tech savvy
Reliable and responsible
Friendly and helpful
Customer engagement
Gift wrapping
Interests
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Music
Photography
Creative Writing
Timeline
Assistant
Winkipop
2018 - 2022Read More
Store Manager
Kidstuff
2015 - 2016Read More
Assistant Manager
Pets Domain
2012 - 2015Read More
Skillsplus
High School Diploma
Read More
Skillsplus
Certificate III from Business
Read More