Jethro Gamponia
Denison,VIC
Summary
Dynamic and results-oriented professional with extensive experience at VIC CHICK PTY LTD, excelling in customer service and multitasking. Demonstrated ability to enhance customer satisfaction and streamline operations, leveraging skills in payment processing and active listening. Proven track record of supporting team members and upholding high safety standards, contributing to significant operational improvements.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
VIC CHICK PTY LTD
09.2022 - 04.2024
- Delivered a friendly and professional greeting, ensuring customers felt welcomed and attended to promptly.
- Accurately took customer orders, processed them through the POS system, and ensured all requests were met efficiently and correctly.
- Managed cash registers, processed payments, and provided correct change, ensuring smooth financial transactions.
- Assisted kitchen staff with assembling orders and ensuring that food items were prepared to the highest standards.
Food Service Worker
VIC CHICK PTY LTD
11.2021 - 04.2024
- Utilised strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
High School Diploma -
Sale College
Sale, VIC11-2023
Skills
- Customer service
- Active listening
- Multitasking
- Relationship building
- Strong work ethic
- Complaint resolution
- Payment processing
- Positive attitude and energy
- Critical thinking
- Team oriented
- Quick learner
Languages
English
Native or Bilingual
Tagalog (Filipino)
Native or Bilingual
Timeline
Customer Service Representative
VIC CHICK PTY LTD
09.2022 - 04.2024
Food Service Worker
VIC CHICK PTY LTD
11.2021 - 04.2024
High School Diploma -
Sale College
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