Summary
Overview
Work History
Education
Skills
References
Timeline
Bartender

Jett Hoste

Glebe

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Bartender

Courthouse Hotel
01.2024 - 02.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Skilled in managing high volume settings while maintaining a calm and professional demeanour.
  • Providing excellent customer service and communication skills.
  • Skilled in fast paced work environments, team worker and co-operative.
  • Mixing a range of sophisticated drinks.
  • Maintaining a clean, organised and stock bar area.
  • Enforced responsible alcohol service guidelines.
  • Friendly and dedicated bartender.
  • Placed 1st place in Young Henry's sales competition, selling 742 beers in one month.
  • Rewarded for being the culture champion of the quarter.
  • Careful handler of the sacred locals' daily beers (a.k.a fostering customer relationships)

Hospitality Worker

Holey Moley Golf Club
06.2022 - 05.2024
  • Collaborated with various team members to meet guests' requests.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
  • Greeted and assisted numbers of guests every day and gathered information about each reservation.
  • Used software to record guests' check-ins and check-outs.
  • Prepared cocktail orders by accurately measuring and mixing house ingredients.
  • Served beers, wines and spirits whilst keeping attention on any signs of intoxication within guests.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Sales Representative

Hypa Group
11.2020 - 06.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.

Labourer

Renville Contractors
05.2020 - 09.2020
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.

Sheet Metal Apprentice

Thermal Mechanical Suppliers
10.2016 - 08.2018
  • Operated hand and power tools and heavy machinery safely.
  • Planned and laid out work from sketches, drawings, specifications and work orders.
  • Coordinated and assembled ducts, hoods and other sheet metal products.
  • Excellent hand-eye coordination for manual dexterity.

Education

Film And TV Screen & Media Cert IV - Film And Video Production

St Leonards Tafe
St Leonards, NSW
12.2019

Year 12 -

Narara Valley High School
Narara, NSW
09.2016

Skills

  • Guest relations
  • Network Development
  • Cross-cultural sensitivity
  • Sales Expertise
  • Teamwork and collaboration
  • Charitable Donations
  • Customer service
  • Time management
  • Multitasking
  • Problem-solving skills

References

Samuel Connor (Holey Moley Golf Club Newtown) - 0422096664

Luke Edwards (HYPA Group) - 0431105094

Timeline

Bartender

Courthouse Hotel
01.2024 - 02.2025

Hospitality Worker

Holey Moley Golf Club
06.2022 - 05.2024

Sales Representative

Hypa Group
11.2020 - 06.2022

Labourer

Renville Contractors
05.2020 - 09.2020

Sheet Metal Apprentice

Thermal Mechanical Suppliers
10.2016 - 08.2018

Film And TV Screen & Media Cert IV - Film And Video Production

St Leonards Tafe

Year 12 -

Narara Valley High School

Similar Profiles

CREATE PROFILE
Jett Hoste