Jevi Suplico
Surfside,Nsw
Summary
Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.
Overview
12
12
years of professional experience
Work History
Cook
Nrma Murramarang Resort
03.2019 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Has done kitchen rostering to ensure fair rotating shifts
Customer Service Representative
Convergys
11.2011 - 11.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled payment inquiries and transactions
- Assisted technical issues
Education
Bachelor of Science - Business Management
St Peter’s College
PhilippinesSkills
- High-Volume Production Capabilities
- Food Preparation and Safety
- Rostering
- Food Spoilage Prevention
- Active Listening
- Computer Proficiency
- Clerical Support
- Call Center Operations
Languages
English
Full Professional
Timeline
Cook
Nrma Murramarang Resort
03.2019 - Current
Customer Service Representative
Convergys
11.2011 - 11.2017
Bachelor of Science - Business Management
St Peter’s College
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