JEWEL ELIZABETH ROY
4 Opal Street, Glenvale,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Excelled in creating positive client relationships as a Disability Support Worker at Richmond Fellowship Queensland. Skilled in Microsoft Office and renowned for exceptional communication abilities, my career is marked by a steadfast commitment to teamwork and continuous professional development.
Overview
10
10
years of professional experience
Work History
Administration Assistant
Skywalk Campers
Kerala,India
01.2022 - Current
- Developed and executed creative digital marketing strategies to increase brand awareness and drive website traffic
- Managed social media accounts across multiple platforms such as Facebook, YouTube, and Instagram, creating engaging content while increasing followership.
- Conducted research on current trends in the digital marketing industry.
- Built relationships with influencers to increase brand awareness.
Disability Support Worker
Richmond Fellowship Queensland
Toowoomba, QLD, Australia
10.2020 - Current
- Provided individualized assistance to clients with disabilities, including physical, mental and emotional needs
- Built positive relationships with clients and families
- Provided daily direct support and direct care to clients with disabilities or disadvantages.
Disability Support Worker
Linq Support
Toowoomba, QLD, Australia
09.2020 - 05.2024
- Provided individualized assistance to clients with disabilities, including physical, mental and emotional needs
- Built positive relationships with clients and families
- Provided daily direct support and direct care to clients with disabilities or disadvantages
- Assist them in participating community programs
- Documentation and progress report preparation.
Personal Care Assistant
Southern Cross Care
Allora, QLD, Australia
06.2019 - 04.2022
- Provided assistance with daily living activities, including bathing, dressing and grooming
- Employed compassionate care when providing personal hygiene services to individuals requiring assistance
- Assisted residents in activities of daily living to maintain health and dignity.
Console Operator
United Petrol Station
Warwick, QLD, Australia
06.2016 - 06.2019
- Customer service Communicate effectively with customers and staff
- Respond to customer requests in a professional manner
- Manage Cash and banking
- Daily and Weekly Stock takes.
Crew Member
McDonalds
Warwick, QLD, Australia
06.2016 - 05.2019
- Greeted customers in a friendly and professional
manner, ensuring customer satisfaction. - Performed cashier duties such as accepting
payments, issuing change, and counting money
back to customers. - Coordinated with other crew members to
complete assigned tasks quickly and effectively. - Cross-trained in multiple positions within the
store as needed. - Demonstrated excellent communication skills
when dealing with customer inquiries and
complaints.
Quality Analyst
Paper2Apps
Brisbane, QLD, Australia
09.2018 - 12.2018
- Review and analyses system specifications
- Collaborate with development team to develop and update test plans
- Execute test cases and analyses results
- Documentation of testing phases and results
- Report bugs and errors to development team
- Conduct post release or post implementation testing
- Work with team members to ensure quality throughout the development cycle.
Administration Assistant
247DOC HEALTHCARE SOLUTIONS PVT LMTD
Ernakulam, Kerala, India
10.2014 - 11.2015
- Scheduled appointments with customers on behalf of management personnel
- Assisted in the development and implementation of administrative policies and procedures to ensure efficient operations
- Developed detailed spreadsheets using Microsoft Excel to track budget expenses
- Answered incoming calls, routed messages appropriately, responded to inquiries in a professional manner
- Performed data entry tasks accurately with a high attention to detail
- Prepared presentations utilizing PowerPoint for monthly team meetings
- Used Microsoft Office Suite to create and revise documents and presentations.
Education
CERTIFICATE III IN INDIVIDUAL SUPPORT -
FUTURE ACADEMY
Brisbane,QLD,Australia01-2019
CERTIFICATE IV IN BUSINESS -
NAVITAS
Brisbane, QLD,Australia01.2019
MASTER OF SCIENCE (M.S.) IN NETWORKING AND SYSTEM SECURITY -
UNIVERSITY OF SOUTHERN QUEENSLAND
Toowoomba, QLD,Australia02.2018
BATCHELORS OF TECHNOLOGY IN ELECTRONICS AND COMMUNICATION -
MG UNIVERSITY
Kerala,India07.2014
Skills
- Excellent customer service
- Oral and written communication
- Interpersonal skills
- High attention to detail
- Organization
- Scheduling ability
- Competent computer skills
- Microsoft office suite
- Ability to learn and adapt new things
- Strong commitment to teamwork
- Willingness to learn new things
- Well organized
- Hard working
References
References available upon request
Timeline
Administration Assistant
Skywalk Campers
01.2022 - Current
Disability Support Worker
Richmond Fellowship Queensland
10.2020 - Current
Disability Support Worker
Linq Support
09.2020 - 05.2024
Personal Care Assistant
Southern Cross Care
06.2019 - 04.2022
Quality Analyst
Paper2Apps
09.2018 - 12.2018
Crew Member
McDonalds
06.2016 - 05.2019
Console Operator
United Petrol Station
06.2016 - 06.2019
Administration Assistant
247DOC HEALTHCARE SOLUTIONS PVT LMTD
10.2014 - 11.2015
CERTIFICATE III IN INDIVIDUAL SUPPORT -
FUTURE ACADEMY
CERTIFICATE IV IN BUSINESS -
NAVITAS
MASTER OF SCIENCE (M.S.) IN NETWORKING AND SYSTEM SECURITY -
UNIVERSITY OF SOUTHERN QUEENSLAND
BATCHELORS OF TECHNOLOGY IN ELECTRONICS AND COMMUNICATION -
MG UNIVERSITY
Similar Profiles
Sakhisizwe GamedeSakhisizwe Gamede
Software Engineer Intern at Skywalk InnovationsSoftware Engineer Intern at Skywalk Innovations
Menna BahaeiMenna Bahaei
Marketing Director at SKYWALKMarketing Director at SKYWALK
Christina SchuchbauerChristina Schuchbauer
Test Proctor/Administrative Manager at Skywalk Inc.Test Proctor/Administrative Manager at Skywalk Inc.