Jezabella Henebery
Melbourne
Summary
I am currently looking for a more service-driven venue who prioritizes quality and experience in the environment. I am deeply enthusiastic about wine and currently progressing toward the WSET Diploma as part of a long-term career goal of becoming a sommelier.
With me, I am bringing an outgoing and people-focused leader who thrives in fast-paced environments, combining operational management skills with a genuine passion for hospitality, wine knowledge, and memorable guest experiences.
Overview
4
4
years of professional experience
Work History
Duty Manager
The Hotel Esplanade/Mya Tiger/Loueys Bar and Kitchen
St Kilda, VIC
11.2023 - 06.2026
- Oversaw daily operations to ensure advanced guest experiences and service quality.
- Resolved guest complaints promptly, improving overall satisfaction and loyalty.
- Monitored inventory levels, ensuring adequate supplies while minimizing waste and costs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored daily financial reports, reconciling discrepancies to ensure accurate accounting records were maintained at all times.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Head Bartender
Light Years Asian Diner
Noosa, QLD
12.2022 - 11.2023
- Trained and mentored junior bartenders in mixology techniques and customer service.
- Developed innovative cocktail recipes, enhancing menu offerings and customer experience.
- Managed inventory control, reducing waste through efficient stock rotation practices.
- Managed inventory control, reducing waste and optimizing stock levels for high-demand items.
- Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.
Education
High School Diploma -
Coolum State High School
Sunshine Coast, QLD11-2022
WSET Certificate 2 -
WSET
Melbourne, VIC06-2026
Skills
- Customer engagement
- Team management
- Menu development
- Wine history
- Coaching and mentoring
- Event coordination
- Inventory control
- Upselling techniques
- Cocktail development
- Wine and liquor expertise
Timeline
Duty Manager
The Hotel Esplanade/Mya Tiger/Loueys Bar and Kitchen
11.2023 - 06.2026
Head Bartender
Light Years Asian Diner
12.2022 - 11.2023
WSET Certificate 2 -
WSET
High School Diploma -
Coolum State High School