John Ferrer
Sydney,NSW
Summary
Experienced Senior Business Account Manager and a strong sales professional with a demonstrated history of working in the telecommunications, entertainment and hospitality industry. Consistently recognized for sales performance and excellence in customer service. Skilled in Networking, Negotiation, Event Management and Customer Acquisition.
Overview
6
6
years of professional experience
Work History
National Sales Manager
BBX Australia
06.2021 - 06.2022
- Develop and implement effective sales strategies.
- Networking with potential business partners and clients.
- Establish productive and professional relationships with key personnel in assigned customer accounts.
- Negotiate and close agreements with clients.
- Perform research and identify new potential customers and new market opportunities.
- Provide timely and effective solutions aligned with clients’ needs.
- Liaise with Marketing and Product Development departments to ensure brand consistency.
- Stay up-to-date with new product launches and ensure sales team members are on board.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Sales Associate
1001 Optometry
08.2021 - 06.2022
- Continually meeting or exceeding sales quotas.
- Maintain outstanding store condition and visual merchandising standards.
- Identifying opportunities and strategies to increase sales.
- Keep up to date with product information.
- Building and maintaining good working relationships with customers.
Sales Manager
Logicall Communications
06.2020 - 06.2021
- Effectively generate own leads and opportunities, while simultaneously being able to identify new prospective customers and manage them through the sales life-cycle.
- Identify the business current and future communication needs.
- Apply comprehensive bill analysis
- Independent solution recommendations.
- Manage carrier changeover process.
- Manage their ongoing needs through our internal support team
Senior Business Account Manager
Broadland Solutions (Optus Business Centre)
07.2017 - 05.2020
- Researching organizations and individuals to find new opportunities within the business.
- Responded to customers promptly, demonstrating insight into their needs and supported all pre-sales efforts.
- Processed all sales effectively, registered, sent onboarding emails, ensured all enquiries were addressed quickly and accurately.
- Assisted in sales presentations and proposals for customer review.
- Interfaced with both technical and nontechnical customers throughout my assigned jurisdiction.
- Presented high level of product overview demonstrations to potential customers.
- Represented the company by attending and participating in various vendor events.
Team Leader & On-Night Staff
HIN Group PTY LTD
04.2016 - 10.2019
- Organizing publicity for events at venues including Marquee at The Star, Zeta Bar at the Hilton Hotel, Mr Tippleys and Shark Hotel.
- Designing and distributing marketing materials such as flyers, posters and through social media.
- Liaising with performing artists, agents and related entities
- Ensuring smooth running of events on the night and liaising with security personnel, venue and bar staff.
- Providing VIP guest lists, managing and maintaining a large network of contacts
Bartender & Gaming Staff
Blairgrove PTY LTD (Burwood Hotel)
04.2016 - 07.2017
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed gaming machines and tables.
- Monitoring guest behaviour and spending whilst maintaining responsible gaming practices.
Education
Diploma - Mentor Program
YEP Careers PTY LTD
Sydney, NSW09.2023
Cert IV - YEP11 Your Entrepreneur Program
YEP Careers PTY LTD
Sydney, NSW08.2023
Certificate II - Skills For Work And Vocational Pathways
ACE Community College
Sydney, NSW08.2023
Certificate IV - Information Technology
Charles Darwin University
Darwin, NT09.2011
Year 12 - Completion of Year 12
Casuarina Senior Collge
Darwin, NT11.2009
Skills
- Decision Making
- Critical Thinking and Problem Solving
- Effective Time Management
- Adaptability
- Leadership Skills
- Ability to Multitask
- Ability to Work Under Pressure
- B2B Sales
- Interpersonal Communication Skills
- Cloud Computing Skills
- Networking
References
- Jason Walmsley from BBX Australia - 0483 941 693
- Edward Lee from 1001 Optometry - 0401 100 102
Timeline
Sales Associate
1001 Optometry
08.2021 - 06.2022
National Sales Manager
BBX Australia
06.2021 - 06.2022
Sales Manager
Logicall Communications
06.2020 - 06.2021
Senior Business Account Manager
Broadland Solutions (Optus Business Centre)
07.2017 - 05.2020
Team Leader & On-Night Staff
HIN Group PTY LTD
04.2016 - 10.2019
Bartender & Gaming Staff
Blairgrove PTY LTD (Burwood Hotel)
04.2016 - 07.2017
Diploma - Mentor Program
YEP Careers PTY LTD
Cert IV - YEP11 Your Entrepreneur Program
YEP Careers PTY LTD
Certificate II - Skills For Work And Vocational Pathways
ACE Community College
Certificate IV - Information Technology
Charles Darwin University
Year 12 - Completion of Year 12
Casuarina Senior Collge
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