To work in an esteemed Institution with total dedication, devotion and best of my ability, which would enable a right perspective towards growth in my career and to obtain a challenging position in company that can utilize a creative mind, an enthusiastic thirst for knowledge and a desire to exceed standard of performance to use my fundamental qualifications and expertise to embark on a successful career.
Overview
2025
2025
years of professional experience
Work History
Shift Leader
Specsavers
Port Melbourne, VIC
07.2023 - Current
Monitored employee performance to ensure compliance with company policies and procedures.
Assisted in training new employees on shift operations.
Maintained an organized work environment by delegating tasks to staff as needed.
Delegated tasks to employees and monitored activities and task completion.
Checked orders for quality and completeness.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Managed daily workflow and scheduled staff for adequate coverage.
Evaluated employee performance, delivering individualized feedback and praise.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Optical Technician
specsavers
Performed accurate measurements of lenses, frames and facial features for prescription orders.
Checked finished eyewear products for accuracy against prescriptions.
Verified that all jobs were completed accurately before release from the lab.
Troubleshot any issues encountered during production process in a timely manner.
Trained new employees on proper operation of laboratory tools and machines.
Operated edging machines to cut lenses according to specifications on job tickets.
Inspected lens blanks to detect flaws and verified lens coating thickness.
Ensured compliance with safety regulations while operating machinery in the lab.
Oversaw the implementation of new technologies, processes, and procedures within the lab environment.
Monitored production output on a regular basis in order to ensure efficiency levels were met or exceeded.
Collaborated with other departments such as marketing, sales, research and development when necessary for successful completion of projects and tasks.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Assigned work and monitored performance of project personnel.
Adjusted and fitted eyeglass frames for proper alignment and comfort.
Performed minor repairs to eyeglasses such as tightening screws, replacing nose pads or temple tips.
Picker Packer
Specsvaers
Port Melbourne, VIC
04.2022 - 07.2023
Maintained cleanliness of work area, equipment and supplies used in picking process.
Stocked shelves with incoming merchandise as needed.
Utilized RF scanners to track inventory movements throughout the facility.
Reported any damaged products to supervisor immediately upon discovery.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Lecturer
Deakin University
Waurnponds, VIC
03.2021 - 06.2023
Conducted research and wrote scholarly articles for publication in academic journals.
Provided guidance to students on course selection, career planning, and other educational matters.
Delivered lectures to undergraduate and graduate classes of varying sizes.
Assigned grades based upon student performance in class assignments and exams.
Organized study groups and provided additional instruction outside of the classroom as needed.
Evaluated student performance through tests, quizzes, presentations, projects, or other assessments.
Mentored graduate students with their research projects and dissertations.
Created a positive learning environment by actively engaging with all students during class time.
Reviewed textbooks for content accuracy before recommending them for adoption.
Integrated technology into the classroom experience where appropriate.
Utilized diverse teaching methods, lectures, presentations and class activities to deliver curriculum.
Delivered course lectures using modern technology to enhance student comprehension.
Conducted regular assessment of student performance through assignments, tests, and examinations to monitor progress and provide timely feedback.
Incorporated technology and multimedia tools into lectures to enhance learning experiences and accommodate various learning preferences.
Led workshops and seminars on topics, promoting continuous learning among students and faculty.
Maintained professional development through attendance at conferences, workshops, and continuing education courses in teaching methodologies.
Tutored students requiring additional assistance in mastering concepts.
Collaborated with professors to manage education projects from start to finish.
Manager
Simply Indian Cuisine
Melbourne, VIC
12.2018 - 03.2022
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Implemented new technologies to streamline operations, reduce costs, and improve customer service.
Analyzed customer feedback data to develop action plans for improving services offered.
Ensured compliance with all applicable laws, regulations, industry standards.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Managed inventory levels to meet demand without overstocking, reducing waste.
Enhanced customer satisfaction through the development of a customer service excellence program.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Oversaw daily operations, maintaining efficiency and quality standards.
Directed recruitment, hiring, and training of new staff members.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Retail Sales Associate
Sri Sitarama Ready Made Dresses
Mylavaram, Andhra Pradesh, India
04.2006 - 10.2020
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Stocked shelves with merchandise according to company standards.
Organized displays to attract customers and promote sales.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Offered suggestions for additional items that may be of interest to customers.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Used product knowledge to suggest items to match client needs.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Handled customer feedback, implementing suggestions to improve the shopping experience.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Processed and organized shipments, restocking merchandise on the sales floor promptly.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Maintained records related to sales for store management.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
LMS Intern
SPECSAVERS
Created and maintained detailed records of user activity within the system.
Designed interactive course material utilizing multimedia elements such as video, audio, graphics, text.
Researched and evaluated emerging trends in eLearning technology to enhance the organization's use of the LMS platform.
Developed processes for tracking progress against learning objectives set out by instructors and trainers.
Maintained a library of instructional videos available via the system for quick reference when needed.
Implemented best practices for data security within the system environment.
Monitored, evaluated and recorded training activities or program effectiveness.
Participated in and attended meetings or seminars to obtain information for use in training programs.
Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Maintained documentation on configurations and maintenance using component labelling and technical diagrams.
Education
Diploma of Leadership And Management -
Train Smart
Ph.D. - Engineering
Deakin University
Master of Science - Research
Deakin University
Waurnponds
Bachelor of Technology - Electronics and Communication Engineering
Sri Sarathi Institute of Engineering & Technology
Skills
Extensive experience with Windows and Linux
Significant experience with blackboard, Modal
Employee performance monitoring
Cost analysis and savings
Decision-making capabilities
Sales Strategies
Customer Relations
Recruitment support
Marketing promotions
Customer Engagement
Strong verbal and written communication
Resource Utilization
Customer Relationship Management (CRM)
Quality Assurance
Market research, forecasting, and analysis
Performance Management
Staff Training and Development
Innovation management
Project Management
Extra-Curricular Activities
Internship Project on Automated Gate Ranging Camera in Bharat Electronics Limited (BEL), Machilipatnam, Andhra Pradesh, 2015 for four months.
Worked on a proposal “Investigations on the structure and interface engineering at HFO2/GE stacks for MOS devices” in INUP scheme, during December 2014-May 2015 at IIT, Bombay.
Participated in I2IT sponsored one week workshop on “Digital Image Processing” conducted by School of Interdisciplinary Science and Technology, Pune, 2011.
“Influence of Annealing Ambience on the Interface Engineering at HfO2/Ge MOS devices”, in International Conference on Materials, Science & Technology at University of Delhi, Delhi, 2016. “Zirconium-Doped Tantalum Oxide High-K Gate Dielectric Films for Metal-Oxide- Semiconductor (MOS) Devices” at National Conference on Nanoscience and Instrumentation Technology, NIT Kurukshetra, Haryana 2015.
Languages
English, Fluent
Telugu, Fluent
Timeline
Shift Leader
Specsavers
07.2023 - Current
Picker Packer
Specsvaers
04.2022 - 07.2023
Lecturer
Deakin University
03.2021 - 06.2023
Manager
Simply Indian Cuisine
12.2018 - 03.2022
Retail Sales Associate
Sri Sitarama Ready Made Dresses
04.2006 - 10.2020
Ph.D. - Engineering
Deakin University
Bachelor of Technology - Electronics and Communication Engineering