Summary
Overview
Work History
Education
Skills
Languages
References
Certification
Timeline
Generic

Jharna Nepal

Sydney,Australia

Summary

Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Caregiver/Disability Support Worker

Iffath Chowdhury
Bankstown, NSW
07.2022 - Current
  • Kept detailed notes about the progress of each patient's health status.
  • Demonstrated empathy towards patients while maintaining professional boundaries.
  • Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
  • Administered medication as prescribed by physicians in accordance with state regulations.
  • Educated family members about caring for their loved one at home.
  • Maintained daily living standards by assisting client with personal hygiene needs.
  • Supported bathing, dressing and personal care needs.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.

Front of House Employee

Mac Donalds
Sydney CBD, NSW
03.2022 - 09.2022
  • Resolved any customer complaints or issues promptly with professionalism.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Assisted with training new front of house employees on procedures and policies.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Administrative Officer

Education Matters
Kathmandu, NEPAL
10.2019 - 02.2022
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
  • Maintained positive working relationship with fellow staff and management.

Education

Diploma - Community Services

Australian Health And Science Institue
Blacktown, NSW
04-2025

High School Diploma -

Goldengate International College
Battisputali, Kathmandu Nepal
07-2019

Primary/Secondary School -

N.K Singh Memorial EPS School.
Minbhawan, Kathmandu, NEPAL
06-2017

Skills

  • Care Plan Management
  • Quality program protocols
  • Clinical Quality Program Standards
  • Client documentation
  • Compassionate client care
  • First aid and safety

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional

References

  • Simon Winya ( Student Co-ordinator/ Supervisor)

Winyasimonsydwest@yahoo.com

  • Chamunda Rai ( Manager from Current Work)

Chamundarai8@gmail.com|0423318322

  • Kiran Bhandari (Personal Reference)

Mail2kiranbhandari@gmail.com| 0452181246

Certification

  • First AId
  • CPR
  • Manual Handling

Timeline

Personal Caregiver/Disability Support Worker

Iffath Chowdhury
07.2022 - Current

Front of House Employee

Mac Donalds
03.2022 - 09.2022

Administrative Officer

Education Matters
10.2019 - 02.2022

Diploma - Community Services

Australian Health And Science Institue

High School Diploma -

Goldengate International College

Primary/Secondary School -

N.K Singh Memorial EPS School.

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Jharna Nepal