Jhese Mina
Sans Souci,Nsw
Summary
Dynamic professional with a proven track record at Betty’s Burgers, excelling in customer service and leadership. Enhanced team efficiency by 20% through strategic scheduling and training programs. Adept at problem-solving and inventory management, ensuring optimal product availability. Committed to continuous development and fostering positive relationships, driving exceptional service delivery and operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Feedwell
Sydney, NSW
08.2025 - 04.2026
- Assisted in daily food preparation, ensuring adherence to safety and hygiene standards.
- Collaborated with team members to maintain a clean and organized workspace.
- Operated kitchen equipment efficiently while following operational guidelines.
- Supported inventory management by restocking supplies as needed.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Assisted in maintaining cleanliness and organization of work areas.
Assistant Manager
Betty’s Burgers
Darling Harbour
08.2023 - 04.2026
- Assisted in training new staff on operational procedures and customer service standards.
- Coordinated daily inventory management to ensure product availability and minimize waste.
- Implemented effective scheduling practices to optimize staff coverage during peak hours.
- Monitored food safety compliance, ensuring adherence to health regulations and company policies.
- Developed and maintained positive customer relationships, enhancing overall dining experience.
- Led team in daily operations, ensuring adherence to quality standards and customer satisfaction.
Fulltime Retail Assistant
JD Sports
Hurstville, NSW
12.2022 - 12.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and stock availability to inform customer decisions.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Organized merchandise displays to optimize visual appeal and accessibility for customers.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed sales transactions efficiently using point-of-sale systems.
Apprenticeship Mechanic
Jaguar and Land Rover
Alexandria, NSW
08.2022 - 04.2023
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Performed routine maintenance tasks, including oil changes and brake inspections.
- Collaborated with team members to ensure timely repairs and customer satisfaction.
- Assisted in training junior mechanics on technical procedures and safety protocols.
Hair Salon Assistant
Hair Valley
Hurstville, NSW
02.2020 - 11.2022
- Assisted stylists in providing exceptional customer service and support during appointments.
- Maintained cleanliness and organization of workstations, ensuring a welcoming environment for clients.
- Managed inventory by restocking supplies and reporting shortages to salon management.
- Greeted clients upon arrival, facilitating smooth check-in and appointment scheduling processes.
Volunteer
Childcare
Roseberry, NSW
01.2021 - 02.2021
- Assisted in planning and implementing engaging activities for children.
- Supported daily operations by monitoring children's safety and well-being.
- Collaborated with staff to create a nurturing environment tailored to children's needs.
- Organized educational materials and resources for various age groups.
Crew Trainer
Guzman Y Gomez
Cronulla, NSW
02.2019 - 12.2020
- Trained new crew members on operational procedures and customer service standards.
- Monitored staff performance to ensure adherence to company policies and quality control measures.
- Assisted in scheduling shifts, optimizing labor resources to meet operational demands.
- Implemented training programs that enhanced team efficiency and improved service delivery.
- Trained and mentored team members on operational procedures and customer service standards.
Education
Year 10 Diploma -
Endeavour Sports High School
Caringbah, NSW01.2020
Skills
Creative thinking
Positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Cleaning
Flexible schedule
Leadership qualities
Heavy lifting
Continuous development
Task prioritization
Adaptability and flexibility
Active listening
Time management
Multitasking Abilities
Organizational skills
Teamwork
Reliability
Creative thinking
Certification
License
Timeline
Team Member
Feedwell
08.2025 - 04.2026
Assistant Manager
Betty’s Burgers
08.2023 - 04.2026
Fulltime Retail Assistant
JD Sports
12.2022 - 12.2023
Apprenticeship Mechanic
Jaguar and Land Rover
08.2022 - 04.2023
Volunteer
Childcare
01.2021 - 02.2021
Hair Salon Assistant
Hair Valley
02.2020 - 11.2022
Crew Trainer
Guzman Y Gomez
02.2019 - 12.2020
Year 10 Diploma -
Endeavour Sports High School