Jezzalyn Falsis
Katoomba,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Tickets Sales Assistant
Scenic World Blue Mountains
09.2023 - Current
- Greet and welcome guests with a friendly and positive attitude. Providing information about the site and facilities to enhance guest experience.
- Respond to guest enquiries, provide directions, and help with any questions they may have.
- Help manage guest queues by providing guidance and ensuring a smooth flow of visitors.
- Promote events and promotions to guest, encouraging them to explore all the site has to offer.
- Handling guest concerns and complaints in a professional and emphatetic manner.
- Ensuring a smooth experience to all guests, from booking to check-in.
Food and Beverage Attendant
Palais Royale Boutique Hotel
08.2023 - Current
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Conducted quality checks on food items before serving them to guests, ensuring consistency in taste and presentation standards were met every time.
- Addressed customer complaints and inquiries to verify satisfaction.
- Processed payments and provided receipts to establish proof of transaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
Marketing Professional
Toyota Marilao Bulacan
02.2014 - 06.2023
- Perform sales activities that involves generating and developing accounts, assisting clients on their needs and requirements, preparing documents and reports, releasing and delivering units to clients
- Negotiating and transacting to potential customers
- Generating sales revenue for the company while ensuring excellent customer experience throughout the sales process.
- Updated social media platforms with latest news and target customers for campaigns.
Property Investment Consultant
Alveo Ayala Land
06.2012 - 09.2013
- Promote and sell Alveo projects through site/mall manning activities, advertisement, business presentations, and follow-up calls
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters
- Delivering excellent quality service to clients.
Property Specialist
SM Development Corporation
05.2009 - 05.2012
- Promotes SMDC properties through booth-manning, advertisement and other effective strategies
- Provides site tour for ocular visits
- Sources potential clients and provides excellent customer service.
Education
Bachelor of Science - Hotel And Restaurant Management
San Sebastian College
Manila, Philippines05.2009
Skills
- Customer Service
- Honest and Dependable
- Goal-Oriented
- Engaging with Diverse Customers
- Reliable and Responsible
- Sales and Promotions
- Adaptable and Flexible
- Friendly, Positive Attitude
- Processing Payments
Training
- Self-directed professional dedicated to the excellence in service and performance., Bulacan, Philippines, 05/01/23
- Vehicle Safety Driving, Bulacan, Philippines, 05/01/23
- T.G.I.F Fridays - Bar Service Operations, Manila, Philippines, 09/01/07
- Sofitel Philippine Plaza - Hotel Operations, Pasay City, Philippines, 01/01/07
- Chowking Philippines - Fast Food Operations, Pasay City, Philippines, 01/01/06
Timeline
Tickets Sales Assistant
Scenic World Blue Mountains
09.2023 - Current
Food and Beverage Attendant
Palais Royale Boutique Hotel
08.2023 - Current
Marketing Professional
Toyota Marilao Bulacan
02.2014 - 06.2023
Property Investment Consultant
Alveo Ayala Land
06.2012 - 09.2013
Property Specialist
SM Development Corporation
05.2009 - 05.2012
Bachelor of Science - Hotel And Restaurant Management
San Sebastian College
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