Summary
Overview
Work History
Education
Certification
References
Timeline
Generic

Jhih Jie Chen

Sydney,NSW

Summary

Skilled Head Barista with experience managing high-volume, fast-paced cafes. Strong leadership abilities demonstrated through effective team management and staff training. Known for creating exceptional coffee drinks and providing superior customer service, contributing to increased customer satisfaction levels.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Barista, manager

Bertoni
Sydney, NSW
10.2017 - 09.2025
  • Prepared high-quality coffee beverages according to customer preferences and recipes.
  • Managed daily operations of a busy cafe, ensuring smooth service and customer satisfaction.
  • Trained and supervised staff on cafe procedures and customer service standards.
  • Recruited, trained, managed and evaluated cafe staff performance.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.

Food Preparation Worker

The Dinner Ladies
sydney, NSW
05.2017 - 10.2017
  • Prepared ingredients by chopping, slicing, and measuring for meal production.
  • Maintained cleanliness of kitchen tools and equipment to ensure food safety standards.
  • Collaborated with team members to coordinate meal preparation and service timing.

Kitchen Hand

About life
SYDNEY, NSW
08.2016 - 02.2017
  • Prepared ingredients for meal preparation and cooking tasks daily.
  • Assisted chefs in maintaining kitchen cleanliness and organization.
  • Executed daily cleaning schedules for kitchen surfaces and utensils consistently.
  • Followed food safety standards to prevent contamination during food handling.

Education

Advanced Diploma - Hospitality Management

Wells International College
04-2021

Bachelor of Science - Medical Laboratory Science And Biotechnology

Foooyin University
Taiwan
06-2015

Certification

  • RSA

References

References available upon request.

Timeline

Head Barista, manager

Bertoni
10.2017 - 09.2025

Food Preparation Worker

The Dinner Ladies
05.2017 - 10.2017

Kitchen Hand

About life
08.2016 - 02.2017

Advanced Diploma - Hospitality Management

Wells International College

Bachelor of Science - Medical Laboratory Science And Biotechnology

Foooyin University
Jhih Jie Chen