Jhih Jie Chen
Sydney,NSW
Summary
Skilled Head Barista with experience managing high-volume, fast-paced cafes. Strong leadership abilities demonstrated through effective team management and staff training. Known for creating exceptional coffee drinks and providing superior customer service, contributing to increased customer satisfaction levels.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head Barista, manager
Bertoni
Sydney, NSW
10.2017 - 09.2025
- Prepared high-quality coffee beverages according to customer preferences and recipes.
- Managed daily operations of a busy cafe, ensuring smooth service and customer satisfaction.
- Trained and supervised staff on cafe procedures and customer service standards.
- Recruited, trained, managed and evaluated cafe staff performance.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
Food Preparation Worker
The Dinner Ladies
sydney, NSW
05.2017 - 10.2017
- Prepared ingredients by chopping, slicing, and measuring for meal production.
- Maintained cleanliness of kitchen tools and equipment to ensure food safety standards.
- Collaborated with team members to coordinate meal preparation and service timing.
Kitchen Hand
About life
SYDNEY, NSW
08.2016 - 02.2017
- Prepared ingredients for meal preparation and cooking tasks daily.
- Assisted chefs in maintaining kitchen cleanliness and organization.
- Executed daily cleaning schedules for kitchen surfaces and utensils consistently.
- Followed food safety standards to prevent contamination during food handling.
Education
Advanced Diploma - Hospitality Management
Wells International College
04-2021
Bachelor of Science - Medical Laboratory Science And Biotechnology
Foooyin University
Taiwan06-2015
Certification
- RSA
References
References available upon request.
Timeline
Head Barista, manager
Bertoni
10.2017 - 09.2025
Food Preparation Worker
The Dinner Ladies
05.2017 - 10.2017
Kitchen Hand
About life
08.2016 - 02.2017
Advanced Diploma - Hospitality Management
Wells International College
Bachelor of Science - Medical Laboratory Science And Biotechnology
Foooyin University