JHOANA DIMALANTA
Braybrook,Vic
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Have solid communication skills, good interpersonal and fast resolving customer complaints with good problem-solving skills.
Overview
3
3
years of professional experience
Work History
Service Crew
Chowking fast food chain
, PH
11.2020 - 06.2021
- Answered customer questions and took orders.
- Conducted regular cleaning duties such as sweeping floors and washing dishes.
- Restocked supplies, removed trash and cleaned areas.
- Greeted customers and provided excellent customer service.
- Refilled condiments or other supplies.
All Rounder
Pacific D'Lite Fish 'n' Chippery
Melbourne, Australia
02.2023 - 11.2023
- Preparing orders, cleared tables, washed dishes, prepared drinks, cashiered, restocked shelves and fridges, and grilled.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Assisted customers with menu selection and provided recommendations.
Education
Certificate III in Early Childhood Education and Care -
Kingston Academy of Australia
02.2023
Bachelor of Science in Tourism Management -
STI College San Jose Del Monte City, Bulacan
Philippines02.2022
Skills
- Clear communication Skills
- Strong Time Management
- Flexible and Adaptable
- Customer Service
- Cleanliness and Orderliness
- Knowledge in Microsoft Office
- Good interpersonal skills
- Food Running
Communication Skills
Filipino, English, Empathic listener and persuasive speaker, Confident, articulate, and professional speaking abilities (and experience), Through my work experience and education, I have developed strong communication skills, and I'm able to clearly convey to different audiences. I'm also a good listener which aids in my ability to confidently understand a situation and prepare an appropriate response.
Timeline
All Rounder
Pacific D'Lite Fish 'n' Chippery
02.2023 - 11.2023
Service Crew
Chowking fast food chain
11.2020 - 06.2021
Certificate III in Early Childhood Education and Care -
Kingston Academy of Australia
Bachelor of Science in Tourism Management -
STI College San Jose Del Monte City, Bulacan
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