JHONG SIN SYUAN (RACHEL)
Greenbank,QLD
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
5
5
years of professional experience
Work History
Sales Assistant
PTC PHONE TECH & COMM
04.2021 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Identified needs of customers promptly and efficiently.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Boosted add-on sales through suggestive selling techniques and product recommendations.
- Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
Aged Care Worker
ROSALIA NURSING CENTRE
01.2019 - 10.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Hotel and Tourism Management -
Griffity University
06.2022
Diploma of Hotel Management -
Griffity College
06.2020
Certificate l in Retail Services -
Mastery Institute Australia
10.2019
Certificate lll in Individual Support -
TAFE Southbank
07.2019
Skills
- Customer Service / Relations
- Great time Management
- Problem Resolution
- Problem-Solving Abilities
- Product and Service Solutions
- Strategic Selling
- Service Upselling
- Sales techniques
Languages
English
Mandarin
Timeline
Sales Assistant
PTC PHONE TECH & COMM
04.2021 - Current
Aged Care Worker
ROSALIA NURSING CENTRE
01.2019 - 10.2019
Bachelor of Hotel and Tourism Management -
Griffity University
Diploma of Hotel Management -
Griffity College
Certificate l in Retail Services -
Mastery Institute Australia
Certificate lll in Individual Support -
TAFE Southbank
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