Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jhumpa Sahasarkar

Adelaide,SA

Summary

Sympathtic personal care aide experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors. Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Compassionate Aged Care Worker known for high productivity and efficient task completion. Specialized in personalized care plans, emotional support strategies, and effective communication. Excel in time management, empathy, and patience to enhance the quality of life for elderly residents. Prioritize respectful interaction and keen observation skills to meet diverse needs of individuals in care.

Overview

4
4
years of professional experience

Work History

Age Care Worker

Intercare
Craigmore (Placement), South Australia
02.2025 - Current
  • Provided clients with emotional support and companionship.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Helped clients get in and out of beds and wheelchairs.
  • Supported bathing, dressing and personal care needs.
  • Maintained detailed records of services performed on clients.
  • Followed safe lifting and transferring techniques to transport residents.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.

Medical Receptionist

EBM family Medical practice
Mawson Lakes, South Australia
02.2021 - 12.2023
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Performed data entry tasks related to billing and collections procedures.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Ordered and maintained supply inventory for medical office.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and confirmed patient appointments and consultations.
  • Straightened up waiting room to maintain neat and organized space.
  • Called patients to confirm scheduled appointments and obtain additional details.

Education

High School Diploma -

Kendraya Vidyalaya
India

Bachelor of Arts -

Calcutta University
India

Certificate 3 Age Care And Disability -

Intercare
Adelaide, SA

Skills

  • Time management
  • Customer service
  • Behavioral observation
  • Patient care
  • Data entry
  • Mobility assistance
  • Bathing assistance
  • Toileting support

Languages

English
Professional
Hindi
Professional
Bengali
Professional

Timeline

Age Care Worker

Intercare
02.2025 - Current

Medical Receptionist

EBM family Medical practice
02.2021 - 12.2023

High School Diploma -

Kendraya Vidyalaya

Bachelor of Arts -

Calcutta University

Certificate 3 Age Care And Disability -

Intercare

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Jhumpa Sahasarkar