JHUMUR AKTER
Lakemba,NSW
Summary
Collaborative Crew member with dedication to partnering with coworkers to promote engaged,empowering work culture. Skilled in customer assistance and problem-solving, adept at fostering positive experiences and maintaining high standards. Demonstrates strong communication abilities and attention to detail, contributing to performance improvement and efficient store maintenance. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
2
2
years of professional experience
Work History
Crew Member
Jasmin1 Lebanese Restaurant
Auburn, NSW
03.2024 - 06.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Performed serving,cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted other team members to achieve goals.
Crew Member
KFC Bangladesh
Dhaka,Bangladesh
07.2022 - 01.2024
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Worked front counter, drive-thru and other areas.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming,positive experiences.
Education
Bachelor of Information Technology - Information Technology
Central Queensland University
Sydney, NSW05.2027
Skills
- Customer Assistance
- Teamwork and Collaboration
- Time Management
- Problem-Solving Ability
- Strong Communication and Interpersonal Skills
- Store Maintenance
- Performance improvement
- Attention to detail
Timeline
Crew Member
Jasmin1 Lebanese Restaurant
03.2024 - 06.2024
Crew Member
KFC Bangladesh
07.2022 - 01.2024
Bachelor of Information Technology - Information Technology
Central Queensland University